Sales Associate – Customer Experience

Velvet Box; Fort Worth (TX); On-site; USD 16,479 - 23,470; Part time

Job summary

A woman-owned boutique in Fort Worth seeks a Sales Associate to provide elevated customer service and engage in consultative sales. The role requires strong communication skills and a professional demeanor in a discreet retail setting. Candidates should have customer-facing experience and be detail-oriented. This is a hands-on role, requiring availability for evenings and weekends, within a welcoming and high-standard environment.

Qualifications

• Retail, hospitality, or customer-facing experience required.
• Professional, dependable, and punctual.
• Comfortable engaging in consultative conversations with customers.

Responsibilities

• Provide elevated, consultative customer service through education and product guidance.
• Maintain strong knowledge of products and confidently explain features and benefits.
• Accurately process transactions using point-of-sale systems.

Skills

Strong communication skills

Customer-facing experience

Detail-oriented

Job description

Overview

$14.50/hr Velv et Box is an upscale, woman-owned boutique specializing in intimacy and wellness. We are known for our refined stores, product expertise, and education-first approach to customer care. Our environment is professional, welcoming, and discreet, and we hold our team to high standards of service, conduct, and accountability.

Role

Sales Associate - Velvet Box | Retail Sales & Customer Experience | $14.50/hr Velvet Box is an upscale, woman-owned boutique specializing in intimacy and wellness. We are known for our refined stores, product expertise, and education-first approach to customer care. Our environment is professional, welcoming, and discreet, and we hold our team to high standards of service, conduct, and accountability.

This position is ideal for someone who values professionalism, consistency, and meaningful customer interaction in a calm, elevated retail environment.

The Role

Sales Associates are the foundation of the Velvet Box customer experience. This is a hands-on, customer-facing retail role that requires confidence, strong communication skills, and comfort engaging in consultative sales conversations.

Associates guide customers with discretion and professionalism, educate thoughtfully, and work toward sales goals while maintaining store standards. This is not a passive retail role. Success comes from presence, consistency, and follow-through.

Key Responsibilities

• Provide elevated, consultative customer service through education and product guidance
• Create a welcoming, discreet, and professional environment for all guests
• Maintain strong knowledge of products and confidently explain features and benefits
• Accurately process transactions using point-of-sale systems
• Assist with inventory, receiving shipments, and restocking merchandise
• Maintain store cleanliness, organization, and visual standards
• Follow all store procedures related to safety, cash handling, and operations
• Work collaboratively with team members and leadership to support store goals

What We\'re Looking For

• Retail, hospitality, or customer-facing experience required
• Strong communication skills with a calm, approachable presence
• Professional, dependable, and punctual
• Comfortable engaging in consultative conversations with customers
• Detail-oriented and able to follow procedures accurately
• Comfortable working in an intimacy and wellness retail environment with discretion
• Availability to work evenings and weekends

This role is best suited for someone who takes pride in their work, values professionalism, and enjoys being part of a high-standard retail environment.

Hiring Process

Applicants will complete a Culture Index survey and a short, self-guided Wedge video introduction as part of the hiring process.

Salary: $14.50 per hour

Job Posted by ApplicantPro