Sales Associate: Customer‑Centric Sales & Service

belk; Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

belk is seeking a Sales Associate to deliver a positive customer experience through relationship building, product recommendations, and efficient checkout. The role emphasizes sales growth, merchandise upkeep, and collaboration with store operations to meet objectives.

This hourly position requires flexible availability, including nights, weekends, and holidays, and involves standing and light lifting to support customers and the sales floor.

Qualifications

• Customer service-oriented with a drive to meet store objectives.
• Strong communication and interpersonal skills for personalizing service.
• Ability to learn product information quickly and apply suggestive selling.

Responsibilities

• Greet and assist customers, build relationships, and provide personalized service.
• Apply suggestive selling to meet customer needs and drive sales.
• Process transactions accurately and handle inquiries, returns, and concerns.
• Maintain appealing merchandise presentations and clean fitting rooms.
• Support store operations with pricing, promotions, and product placement.
• Collaborate with teammates to foster a positive store culture and achieve goals.

Skills

Customer service

Sales skills

Product knowledge

Communication

Tech savvy

Flexible schedule

Team player

Physical stamina

Job description

belk is seeking a Sales Associate to deliver a positive customer experience through relationship building, product recommendations, and efficient checkout. The role emphasizes sales growth, merchandise upkeep, and collaboration with store operations to meet objectives.

This hourly position requires flexible availability, including nights, weekends, and holidays, and involves standing and light lifting to support customers and the sales floor.