Sales Associate - Colonial Subaru

Cmacars; Richmond, Northern (VA, KY); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

ESOP

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401k with company match

Paid time off

Holiday pay

Employee discounts

Maternity leave

Closed on Sunday

Job summary

CMA's Colonial Subaru is seeking a motivated Sales Associate to help customers find the right vehicle and guide them through the sales process. You will contribute to an outstanding customer experience and receive training and support to succeed in the automotive industry.

From greeting customers to explaining features and coordinating test drives, you will work with the team to ensure smooth interactions and a positive showroom atmosphere.

Qualifications

• At least one year of experience in a customer-facing role.
• Strong communication and interpersonal skills.
• Customer service oriented with a helpful attitude.

Responsibilities

• Greet and assist customers in a friendly manner.
• Learn customer needs and provide vehicle information.
• Coordinate test drives and explain features clearly.
• Work with team to ensure a positive customer experience.
• Stay up to date on inventory, pricing, and financing options.
• Use systems to track interactions and follow up as needed.
• Maintain a clean, welcoming showroom environment.

Skills

Customer-facing

Communication

Interpersonal skills

Willingness to learn

Job description

Location: CMA's Colonial Subaru

Position Overview: CMA's Colonial Subaru is looking for an enthusiastic and driven Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. Whether you are an experienced automotive sales professional or looking to start a career in the industry, we provide the training and support to help you succeed!

About Carter Myers Automotive (CMA)

Carter Myers Automotive is a family and employee-owned company proudly serving Virginia, Maryland, West Virginia, and North Carolina since 1924. Our locations include Charlottesville, VA; Lexington Park, MD; Lynchburg, VA; Martinsburg, WV; Richmond, VA; Rocky Mount, NC; Staunton, VA; Williamsburg, VA; and Winchester, VA. CMA represents top brands including Toyota, Cadillac, Chevrolet, GMC, Honda, Hyundai, Kia, Lincoln, Nissan, Subaru, Volkswagen, Volvo, Chrysler, Dodge, Jeep, Ram, Ford, and Buick.

Key Responsibilities:

• Greet and assist customers in a friendly, professional manner
• Learn customer needs and provide helpful information about our vehicles and services
• Coordinate test drives and explain features with clarity and patience
• Work closely with teammates and management to ensure a smooth, positive customer experience
• Stay up to date on inventory, pricing, and basic financing options (training provided)
• Use our tools and systems to track interactions and follow up when needed
• Maintain a clean, welcoming showroom environment

Why Join Our Team

• Comprehensive training - No prior auto experience needed
• Consistent support from management and peers
• Stable hours and a reliable paycheck
• Growth opportunities within the company
• Positive team culture focused on customer care, ethics, and excellence

Benefits

• Employee Stock Ownership Plan (ESOP)
• Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program
• 401k plan with company matching
• Paid Time Off and Holiday pay
• Associate discounts on vehicle purchases, parts, and service
• Paid maternity leave after one year of employment
• Closed on Sunday

Requirements

Qualifications

• At least one year of experience working in a customer-facing role
• Friendly, patient, and customer-focused mindset
• Excellent communication and interpersonal skills
• Willingness to learn and grow professionally
• Basic computer literacy
• Must have a valid driver's license

Carters Myers Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment offers are contingent upon the successful completion of a drug screening and background check.