Sales Associate - Clinton, CT

Michael Kors (Capri); Clinton (CT); On-site; USD 30,000 - 36,000; Full time

Job summary

Michael Kors (Capri) is seeking energetic retail professionals to join our Clinton, CT team. You will drive sales by delivering exceptional customer service, sharing fashion knowledge, and building lasting client relationships.

Responsibilities include meeting sales goals, maintaining merchandise, processing POS transactions, and assisting with shipping, receiving, and stock. A flexible schedule and keen market awareness are required to succeed in this fast-paced luxury environment.

Qualifications

• Strong sales and customer service orientation.
• Ability to build and maintain client relationships.
• Knowledge of fashion trends and merchandise.

Responsibilities

• Meet sales goals.
• Provide elevated sales and service to maximize performance.
• Demonstrate in-depth knowledge of merchandise; assist with alterations and special requests.
• Monitor shipping, alterations, and paperwork; ensure customer satisfaction.
• Maintain organized selling floor and stockroom; participate in inventories.
• Execute POS functions and adhere to schedules and policies.

Skills

Sales focus

Customer service

Product knowledge

Tools

POS / register operations

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

MAIN JOB OBJECTIVE

SALES GENERATION

ESSENTIAL JOB RESPONSIBILITIES

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

Equal Employment Opportunity

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Accommodation Details

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].