Part Time Sales Associate

Michael Kors (Capri); Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Michael Kors in Phoenix, AZ is seeking a Sales Associate to drive sales and deliver exceptional customer service in a fast-paced fashion environment.

You will greet customers, maintain the selling floor, process transactions, and develop lasting client relationships while meeting sales goals. Minimum 2 years retail experience required; Capri Holdings is an equal opportunity employer; accommodations available upon request.

Qualifications

• Minimum 2 years retail experience.
• Strong customer service and communication skills.
• Ability to meet sales goals and drive results.

Responsibilities

• Meet sales goals.
• Provide the highest level of customer service.
• Maintain a neat, organized selling floor and stock.
• Assist in inventory, shipping, and receiving paperwork.
• Process transactions and follow POS policies.
• Build and maintain repeat clientele using the client book.
• Stay informed on fashion trends and product knowledge.
• Ensure customer satisfaction after purchases and requests.

Skills

Customer service

Retail sales

Communication

Teamwork

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

JOB PROFILE: SALES ASSOCIATE

REPORTS TO: Management Team

DIVISION: Retail

To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

MAIN JOB OBJECTIVE

SALES GENERATION

ESSENTIAL JOB RESPONSIBILITIES

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management

Minimum 2 years retail experience.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [e-mail].