Sales Associate - Chico's

Chico's; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Associate to join their team in Scottsdale. This role is vital for promoting a customer-focused sales culture and ensuring an outstanding shopping experience. The ideal candidate will possess excellent communication skills and a passion for customer service. You will engage with clients, assist them in finding the perfect products, and contribute to the overall success of the store. Join a vibrant team dedicated to inspiring individuality and enjoy a dynamic work environment that encourages personal growth and development.

Qualifications

• Retail or sales experience preferred.
• Must be 18 years or older with excellent communication skills.

Responsibilities

• Support Management in promoting a customer-focused sales culture.
• Ensure prompt resolution of customer concerns and maintain store organization.

Skills

Customer Service

Communication Skills

Sales Techniques

Organizational Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources, and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results
   • Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise or assist in locating merchandise based on customer needs.
   • Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
   • Adhere to standards in merchandise handling, presentation, loss prevention, and other duties as directed.
   • Participate in visual directives including store sets and zone maintenance.
2. Customer Experience
   • Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.
   • Ensure prompt resolution of customer concerns.
   • Maintain an efficient register experience, staying current on policies regarding payments, coupons, returns, exchanges, and security.
   • Encourage buying decisions at checkout and achieve add-on goals including gift card sales.
   • Sign up clients for the reward program.
   • Build and maintain a customer following through clienteling and wardrobing.
   • Stay informed about current product fit and style offerings both in-store and online.
   • Maintain consistent client communication via customer book.
3. Operational Excellence
   • Support replenishment activities to keep the store full.
   • Assist with locate fulfillment.
   • Help with visual directives, including floor sets, window changes, signage, etc.
   • Assist with store cleanliness and organization.
4. Teamwork and Growth
   • Promote an inclusive, collaborative approach.
   • Seek personal development opportunities and feedback.

This position may vary across brands, with some duties differing accordingly.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years or older
• Excellent communication and customer service skills
• Ability to learn or adapt to company technology
• Strong organizational skills and multitasking ability in a fast-paced environment
• Effective communication with customers, colleagues, and management
• Regular attendance and flexible schedule, including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift)
• Occasional lifting up to 50 lbs. (1-33%) of shift
• Frequent climbing (34-66% of shift)

We welcome applications at any time for future opportunities. Accommodation requests for disabilities are available; please contact your local Store Manager for assistance.

0315 The Summit Scottsdale

Chico’s FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.