Sales Associate - Chico's

Chico's; Saint Augustine (FL); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player seeks a dynamic Sales Associate to join their stylish team dedicated to inspiring women. This role involves promoting a customer-focused sales culture, ensuring an excellent shopping experience, and maximizing profitability. You'll engage with customers, assist them in finding the perfect merchandise, and maintain visual standards. If you have a passion for retail and a knack for building customer relationships, this opportunity offers a vibrant environment for growth and collaboration. Join a company that values individuality and teamwork, and make a meaningful impact in the retail space.

Qualifications

• Retail or sales experience preferred.
• Excellent communication and customer service skills.
• Ability to learn and adapt to company technology.

Responsibilities

• Support management by promoting a customer-focused sales culture.
• Ensure an excellent customer experience and maximize profitability.
• Participate in visual merchandising and maintain store organization.

Skills

Customer Service

Sales Techniques

Communication Skills

Organizational Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, we utilize sophisticated technology, resources, and infrastructure to ensure our continued success. We offer diverse career opportunities in finance, accounting, technology, and merchandising for talented professionals who share our commitment to excellence.

Join our stylish team dedicated to inspiring women to express their individuality through a social and styling experience.

Position Objective:

The Sales Associate supports management by promoting a customer- and product-focused sales culture, ensuring an excellent customer experience and maximizing profitability. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

Functional Responsibilities:

1. Drive for Results:
2. Meet sales goals using effective sales techniques and product knowledge; assist customers in locating merchandise based on their needs.
3. Stay informed on current sales, promotions, and maintain visual standards.
4. Handle merchandise, presentation, loss prevention, and other duties as directed.
5. Participate in visual merchandising, including store resets and zone maintenance.
6. Customer Experience:
7. Model and promote the Most Amazing Personal Service (MAPS) principles, offering a seamless omni-channel experience.
8. Promptly resolve customer concerns.
9. Ensure efficient checkout processes, staying current on policies regarding payments, returns, and security.
10. Encourage additional sales at checkout, including gift cards, and enroll clients in rewards programs.
11. Build a loyal customer base through clienteling and wardrobe styling.
12. Maintain knowledge of current product fit and style offerings in-store and online.
13. Maintain consistent communication with clients using customer records.
14. Operational Excellence:
15. Support replenishment activities to maintain store abundance.
16. Assist with fulfillments and visual displays as directed.
17. Help keep the store clean and organized.
18. Teamwork and Growth:
19. Promote an inclusive, collaborative approach to problem-solving.
20. Seek personal development opportunities and feedback.

This role may vary across different brands.

Qualifications:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Ability to learn and adapt to company technology
• Strong organizational skills and multitasking in a fast-paced environment
• Effective communication with customers, colleagues, and management
• Regular attendance and flexibility to work nights, weekends, and holidays

Physical Requirements:

• Constant walking/standing during 67-100% of an 8-hour shift
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We are always accepting applications for talented individuals. Applications may be submitted at any time; however, positions may not be currently available. Accommodation requests for disabilities are welcomed; please contact your local Store Manager for assistance.

Location: 0019 St Augustine Premium Outlets

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, pregnancy, gender identity, sexual orientation, military service, veteran status, or any other protected category under law.