Sales Associate - Chico's

Chico's FAS, Inc. - Retail; Mesa (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading retail company as a Sales Associate, where you'll support management in promoting a customer-focused sales culture. Responsibilities include ensuring a great customer experience, maximizing profitability, and participating in visual directives. Ideal candidates will have strong communication skills and retail experience, and be ready to work in a fast-paced environment.

Qualifications

• Retail or sales experience preferred.
• Must be 18 or older.
• Ability to learn and adapt to company technology.

Responsibilities

• Meet sales goals using sales techniques and product knowledge.
• Model and promote the Most Amazing Personal Service (MAPS) principles.
• Support replenishment activities to keep the store well-stocked.

Skills

Communication

Customer Service

Organizational Skills

Multitasking

Education

High School diploma or equivalent

Job description

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, we leverage sophisticated technology, resources, and infrastructure to ensure our continued success. We offer diverse opportunities across finance, accounting, technology, and merchandising for talented professionals to join our team of nearly 16,000 associates committed to excellence.

Join our chic team dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective

The Sales Associate supports management in promoting a customer- and product-focused sales culture, emphasizing our values and guiding principles in all store operations. Responsibilities include ensuring a great customer experience and maximizing profitability. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Meet sales goals by utilizing sales techniques and product knowledge; assist customers in merchandise selection based on their needs.
• Stay informed about current sales, promotions, and maintain pricing and visual standards.
• Handle merchandise, presentation, loss prevention, and other duties as directed by management.
• Participate in visual directives, including store sets and zone maintenance.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a seamless omni-channel experience.
• Resolve customer concerns promptly.
• Ensure efficient checkout processes, stay current on policies regarding payments, returns, and security.
• Encourage buying decisions at checkout and promote add-on sales like gift cards.
• Register clients for rewards programs.
• Build and maintain a loyal customer base through clienteling and wardrobing.
• Know current product fit and style offerings both in-store and online.
• Maintain consistent communication with customers via customer books.

Operational Excellence

• Support replenishment activities to keep the store well-stocked.
• Assist with locate fulfillment and visual displays, including floor sets, window changes, signage, etc.
• Help maintain boutique cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative problem-solving approach.
• Seek personal development opportunities and feedback.
• Perform other duties as assigned; duties may vary across brands.

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Ability to learn and adapt to company technology
• Strong organizational skills and multitasking ability in a fast-paced environment
• Effective communication with customers, associates, and management
• Regular attendance and flexible work schedule, including nights, weekends, and holidays

Physical Requirements

• Constant walking/standing (67-100% of shift)
• Occasional lifting up to 50 lbs. (1-33% of shift)
• Frequent climbing (34-66% of shift)

We are always accepting applications due to our growth. You may apply at any time; applications are reviewed to match your qualifications with current or future openings. Accommodation is available for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

0468 Village Square at Dana Park

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, lactation, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.