Sales Associate - Chico's

Chico's; Macon (GA); On-site; USD 26,000 - 34,000; Full time

Job summary

Chico’s FAS, Inc. is seeking a Sales Associate to support a customer- and product-focused sales culture across store operations, delivering the Most Amazing Personal Service and a cohesive omni-channel experience.

You will help customers find merchandise, maintain visual standards, process transactions, and participate in restocking and store presentation while promoting teamwork and growth. Join a fast-paced environment with flexible scheduling, where attendance and strong communication drive

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to this position and flexibility for nights, weekends, and holidays is required.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes MAPS principles and standards, offering a cohesive omni-channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience and compliance with payment, coupon, returns and exchange policies.
• Reinforces buying decisions at checkout and achieves add-on goals including gift cards.
• Signs up clients for reward programs.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style offerings in-store and online.
• Maintains consistent client communication through the customer book.
• Supports replenishment activities to keep the store full and abundant.
• Assists with locate fulfillment and visual directives (floor sets, window changes, signage).
• Assists with boutique cleanliness and organization.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• This position may be found in multiple brands.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-tasking in fast-paced env.

Able to learn/adapt to technology

Flexible schedule availability

Regular attendance

Education

High School diploma or equivalent

Job description

POSITION OBJECTIVE

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0514 The Shoppes at River Crossing

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.