Sales Associate - Chico's

Chico's FAS, Inc. - Retail; Sioux City (IA); On-site; USD 16,531 - 24,796; Full time

Job summary

Chico's FAS, Inc. is seeking a Sales Associate to support management in promoting a customer- and product-focused sales culture. The role emphasizes delivering a great shopper experience and contributing to store profitability through product knowledge and attentive service.

Responsibilities include meeting sales goals, handling promotions and pricing, replenishment, checkout efficiency, clienteling, and maintaining store presentation. Flexible schedule required.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication and customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Flexible schedule including nights, weekends and holidays.
• Regular attendance is essential to this position.

Responsibilities

• Meet sales goals by using selling techniques and product knowledge.
• Maintain knowledge of current promotions and pricing; uphold visual standards.
• Support replenishment and maintain store presentation and upkeep.
• Provide fast, accurate checkout and handle returns per policy.
• Sign up clients for rewards and build client relationships.
• Assist with boutique cleanliness, floor sets, and signage as directed.
• Collaborate with Management and Associates to meet objectives.

Skills

Excellent communication skills

Excellent customer service skills

Retail or sales experience

Able to learn or adapt to technology

Strong organizational skills

Flexible schedule (nights, weekends, e

Must be 18 years of age or older

Education

High School diploma or equivalent

Job description

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives.
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0573 Lakeport CommonsChico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.