Sales Associate - Chico's

Chico's; Grapevine (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

Chico's is seeking a Sales Associate in Grapevine, Texas. This role is responsible for fostering a customer-centric sales culture, meeting sales goals, and ensuring excellent customer service. The ideal candidate will have retail experience, strong communication skills, and a flexible availability for working hours, including nights and weekends. Physical requirements include standing, walking, and occasional lifting. Join Chico's for a vibrant retail experience where personal growth is encouraged.

Qualifications

• Retail or sales experience preferred.
• Must be 16 years or older.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to ensure adequate coverage.
• Ability to work a flexible work schedule, including nights, weekends, and holidays.

Responsibilities

• Meet company sales goals using appropriate techniques.
• Ensure prompt resolution of customer concerns.
• Support replenishment activities to keep the store full.
• Promote an inclusive, collaborative approach to problem-solving.

Skills

Retail or sales experience

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task

Adapt to technology

Job description

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product‑focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add‑on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

Qualifications

• Retail or sales experience preferred.
• Must be 16 years or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant Walking/Standing - 67-100% of 8‑hour shift.
• Occasional Lifting up to 50 lbs - 1-33% of 8‑hour shift.
• Frequent Climbing - 34-66% of 8‑hour shift.

Equal Opportunity Employer

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.