Sales Associate - Century City

Brobston Group; Los Angeles (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Brobston Group in Los Angeles is seeking a Sales Associate who drives sales and delivers an exceptional client experience through styling, product knowledge, and personalized service. This role emphasizes building lasting client relationships and providing top-tier service.

You will welcome clients, help with styling, and support store operations while maintaining an organized floor and stockroom. Evening and weekend availability is required to align with peak hours.

Qualifications

• Minimum 1 year in retail, sales, or customer service.
• Experience generating sales and developing client relationships.
• Strong communication, organizational, follow-up, and time management skills.
• Proficient with POS systems and Microsoft Office.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Meet or exceed individual and store sales goals and KPIs.
• Welcome clients, provide styling and product expertise, and deliver an elevated client experience.
• Build client relationships, capture data, and follow up on sales and events.
• Keep sales floor and stockroom organized; collaborate with colleagues and management.

Skills

Sales experience

Client relationships

Communication skills

Time management

Organizational skills

Customer service

Tools

POS systems

Microsoft Office

Job description

Summary

The Sales Associate drives sales and service by providing an exceptional client experience, building client relationships, and supporting store operations. The role represents the brand through product knowledge, styling expertise, and elevated service.

Responsibilities

• Meet or exceed individual and store sales goals and other commercial KPIs.
• Welcome clients, provide styling and product expertise, and deliver a distinctive client experience.
• Build client relationships, capture client data, and follow up on sales, events, and inquiries.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.

Requirements

• At least 1 year of experience in retail, sales, or a related customer service role.
• Experience generating sales and developing client relationships.
• Strong communication, organizational, follow-up, and time management skills.
• Computer skills, including POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.