Sales Associate/Cashier - Soccer Retail Store

Pelé Soccer; Anaheim (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Pelé Soccer, a leading soccer specialty retailer, is seeking a Retail Sales Representative to deliver exceptional customer service and achieve sales goals. The ideal candidate will have strong communication skills and a passion for soccer, contributing to a positive shopping experience and store profitability.

Benefits

Employee discount

Qualifications

• Proven work experience as a Retail Sales Representative or similar role.
• Understanding of the retail sales process.
• Knowledge of soccer products is a plus.

Responsibilities

• Greet and direct customers.
• Provide accurate product information.
• Manage returns of merchandise.

Skills

Communication

Customer Service

Sales Skills

Problem Solving

Education

High school degree

BSc in Marketing or related field

Job description

6 days ago Be among the first 25 applicants

Direct message the job poster from Pelé Soccer

Pelé Soccer is The World's Greatest Soccer Store by the greatest soccer player of all-time, Pelé. As a premier soccer-specialty retailer, we sell a curated assortment of soccer apparel, footwear, equipment and accessories from brands like Nike, Adidas, Puma and New Balance (among others) in our stores and online. We are committed to building a diverse and inclusive team of all-stars, and we look forward to reviewing your application.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

Greet and direct customers

Provide accurate information (e.g. product features, pricing and after-sales services)

Answer Customers’ Questions About Specific Products/services

Conduct price and feature comparisons to facilitate purchasing

Cross-sell products

Ensure racks are fully stocked

Manage returns of merchandise

Coordinate with the team to provide excellent customer service (especially during peak times)

Inform customers about discounts and special offers

Provide customer feedback to the Store Manager

Stay up-to-date with new products/services

Requirements

Proven work experience as a Retail Sales Representative, Sales Associate or similar role

Understanding of the retail sales process

Familiarity with consumer behavior principles

Knowledge of inventory stocking procedures

Basic math skills

Track record of achieving sales quotas

Excellent communication skills, capable of building trusting relationships

Ability to perform in fast-paced environments

Flexibility to work various shifts

High school degree

BSc in Marketing or related field is a plus

Knowledge of soccer (teams, players, products, etc.) is a plus

Benefits

Employee discount

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail and Accounting

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