Sales Associate/Cashier - Soccer Retail Store

Pelesoccer; Anaheim (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Pelé Soccer, a premier soccer-specialty retailer, is seeking a Sales Associate/Cashier to provide outstanding customer service and contribute to store profitability. The ideal candidate will possess strong communication skills and an ability to meet sales quotas while maintaining a welcoming store environment.

Benefits

Employee discount

Qualifications

• Proven work experience as a Retail Sales Representative or similar role.
• Track record of achieving sales quotas.
• Understanding consumer behavior principles.

Responsibilities

• Greet and direct customers.
• Provide accurate product information.
• Manage returns of merchandise.

Skills

Communication

Customer Service

Sales Skills

Basic Math

Education

High school degree

BSc in Marketing or related field

Job description

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Pelé Soccer is The World's Greatest Soccer Store by the greatest soccer player of all-time, Pelé. As a premier soccer-specialty retailer, we sell a curated assortment of soccer apparel, footwear, equipment and accessories from brands like Nike, Adidas, Puma and New Balance (among others) in our stores and online. We are committed to building a diverse and inclusive team of all-stars, and we look forward to reviewing your application.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
  
  

Requirements

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus
• Knowledge of soccer (teams, players, products, etc.) is a plus
  
  

Benefits

• Employee discount

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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