Sales Associate: Bra Fitting & Customer Experience

Victoria's Secret; Northern (KY); Hybrid; USD 25,000 - 38,000; Full time

Benefits offered by this job

40% Associate Discount

Free Mental Health (EAP) benefits

Free Product

Flexible Schedule

Competitive Pay

Job summary

Victoria’s Secret is hiring Selling Associates to drive store sales through expert customer service and product knowledge, with a focus on bra fitting and promotions. You will engage customers on the floor, at the cash wrap, and in replenishment tasks, ensuring brand standards and smooth store operations.

The role emphasizes delivering great service, meeting sales goals, and maintaining a welcoming shopping environment. Physical tasks include restocking and long periods of standing.

Qualifications

• Ability to lift and carry up to 40 pounds as part of daily tasks.
• Strong customer service orientation and effective communication with customers.

Responsibilities

• Drives store sales and growth by personally selling to customers
• Proactively engages with customers, reads cues and responds effectively
• Provides customers with the perfect bra fit by asking effective questions
• Converting returns, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience at the Point of Sale
• Reinforces customer buying decisions at checkout and encourages purchase of additional items
• Recovers cash wrap selling zone and “go-backs”
• Processes merchandise to floor ready and maintains back room and under stock to brand standards
• Replenishes merchandise to brand standards for sales floor availability
• Assists with markdowns, re-tickets and stock replenishment projects
• Executes floorset proficiently and adheres to brand standards
• Maintains back room and under stock to enable efficient replenishment
• This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing

Skills

Customer service

Communication

Product knowledge

Job description

Victoria’s Secret is hiring Selling Associates to drive store sales through expert customer service and product knowledge, with a focus on bra fitting and promotions. You will engage customers on the floor, at the cash wrap, and in replenishment tasks, ensuring brand standards and smooth store operations.

The role emphasizes delivering great service, meeting sales goals, and maintaining a welcoming shopping environment. Physical tasks include restocking and long periods of standing.