Sales Associate (Bilingual in Spanish)

Ria Money Transfer; Fort Worth (TX); On-site; USD 14,206 - 20,233; Full time

Benefits offered by this job

Life Insurance

Medical insurance

401K

Tuition Program

Paid vacations

Job summary

A leading money transfer service in Fort Worth is seeking a Bilingual Sales Associate to provide excellent customer service and handle transactions. The role involves interacting with customers, verifying information, and assisting with inquiries. Ideal candidates should be fluent in Spanish and possess strong customer service skills. This full-time position offers $12.50 per hour and requires a flexible schedule, including weekends. Join us to contribute to a diverse and inclusive environment.

Qualifications

• Ability to work flexible schedules, including weekends.
• Some computer knowledge with ability to use MS Word and Excel.
• A valid work permit is a must.

Responsibilities

• Interact with customers face to face to receive and process all of Ria’s products.
• Accurately verify customer’s information on our systems.
• Assist customers with inquiries about services.

Skills

Bilingual in Spanish

Strong customer service skills

Cash handling experience

Tools

MS Word

Excel

Job description

Join to apply for the Sales Associate (Bilingual in Spanish) role at Ria Money Transfer

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Join to apply for the Sales Associate (Bilingual in Spanish) role at Ria Money Transfer

Job description

As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With over 400k locations in 165 countries, we have adopted the true identity of what it means to be multicultural and embody the idea of being family, no matter where we are.

Description

Job description

As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With over 400k locations in 165 countries, we have adopted the true identity of what it means to be multicultural and embody the idea of being family, no matter where we are.

Our Mission

We open ways for a better everyday life for our customers, our clients, and our employees.

Our friendly retail teams are committed to providing the most trustworthy, easy and pleasant experiences for our customers. Always facing our customers directly, they are the face of our company and one of our most vibrant teams.

At ria we provide our employees with an exciting and challenging opportunity to help us create a world where people are empowered to build the life they dream of, no matter where they are or where they come from. One client, one family, one community at a time.

What Ria Offers

• Life Insurance
• Short-term disability
• Medical insurance
• Visual
• Dental
• 401K
• Tuition Program
• Paid vacations
• Company holidays
• Incentives
  
  

The hourly pay for this position is $12.50. Actual starting compensation may vary based upon geographic location, work experience, and skills.

Being Part Of Our Retail Team Means That

• You enjoy working in a customer facing role,
• You are driven by providing excellent customer services,
• You are confident in handling our customer’s money in a fast-paced environment,
• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
• You are friendly, collaborative and have a positive attitude.
  
  

What You Will Do On Daily Basis

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer’s information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
• Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
• Keep up to date with Ria’s products, services and policies;
• Balance your cash register and prepare cash for bank deposit;
• Prepare your daily transactions record;
• Perform other duties as assigned or requested by your colleagues and superiors.
  
  

What We Will Look For You To Have

• Being able to speak Spanish
• Ability to work flexible schedules, including weekends;
• Some computer knowledge with ability to use MS Word and Excel;
• Cash handling experience is highly preferred;
• Strong customer service skills;
• A valid work permit is a must.
  
  

Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.

Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $12.50 per hour

Expected hours: 40 per week

Shift

• Evening shift
• Morning shift
  
  

Work Location: In person - Fort Worth

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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