Sales Associate (Bilingual in Spanish)

Ria Money Transfer; Duncanville (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Ria Money Transfer is seeking a retail team member for customer-facing roles in Duncanville, TX. Responsibilities include processing transactions for money transfers, addressing customer inquiries, and handling cash management. Candidates should be proficient in Spanish and have strong customer service skills. This role offers an engaging and inclusive work environment along with competitive hourly pay.

Benefits

Life Insurance

Medical insurance

Tuition Program

Paid vacations

401K

Short-term disability

Visual benefits

Company holidays

Incentives

Qualifications

• Effective communication skills are essential.
• Ability to work flexible schedules including weekends.
• Prior cash handling experience is preferred.

Responsibilities

• Interact with customers face to face for money transfer services.
• Accurately verify or enter customer information.
• Balance cash register and prepare daily transaction records.

Skills

Customer service

Cash handling

Spanish speaking

Effective communication

Tools

MS Word

Excel

Job description

As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With over 400k locations in 165 countries, we have adopted the true identity of what it means to be multicultural and embody the idea of being family, no matter where we are.

Our Mission

We open ways for a better everyday life for our customers, our clients, and our employees.

Our friendly retail teams are committed to providing the most trustworthy, easy and pleasant experiences for our customers. Always facing our customers directly, they are the face of our company and one of our most vibrant teams.

At ria we provide our employees with an exciting and challenging opportunity to help us create a world where people are empowered to build the life they dream of, no matter where they are or where they come from. One client, one family, one community at a time.

What Ria Offers :

• Life Insurance
• Short-term disability
• Medical insurance
• Visual
• 401K
• Tuition Program
• Paid vacations
• Company holidays
• Incentives

The hourly pay for this position is $12.50. Actual starting compensation may vary based upon geographic location, work experience, and skills.

Being part of our retail team means that :

• You enjoy working in a customer facing role,
• You are driven by providing excellent customer services,
• You are confident in handling our customer’s money in a fast-paced environment,
• You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
• You are friendly, collaborative and have a positive attitude.

What you will do on daily basis :

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer’s information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations;
• Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team;
• Keep up to date with Ria’s products, services and policies;
• Balance your cash register and prepare cash for bank deposit;
• Prepare your daily transactions record;
• Perform other duties as assigned or requested by your colleagues and superiors.

What we will look for you to have :

• Being able to speak Spanish
• Ability to work flexible schedules, including weekends;
• Some computer knowledge with ability to use MS Word and Excel;
• Cash handling experience is highly preferred;
• A valid work permit is a must.

Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.

Ria values diversity and is proud to be an equal-opportunity employer. We provide equal opportunities to all employees and applicants, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.