Sales Associate - Batteries Plus

Foothills Batteries Inc. dba Batteries Plus; Greenville (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Batteries Plus in Greenville, SC is hiring for a Customer Service / Sales role in a fast-paced retail environment. You will assist customers, perform battery tests, installations, and product demonstrations while maintaining store appearance and safety standards.

You will greet customers, identify needs, upsell items, and handle transactions at the POS. Valid driver's license and reliable transportation are preferred; lifting 50+ pounds is required.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem solving skills.
• Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.
• Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges.
• Demonstrated technical aptitude and or technical experience desired.
• Valid driver's license with clean driving record preferred.

Responsibilities

• Greet customers promptly, determine needs and answer questions.
• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
• Ask questions to identify potential commercial customers.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
• Maintain the facility, inventory, property, and customer service levels to management standards.
• Develop and maintain current knowledge of product and service offerings
• Adhere to general and specific safety standards
• Engage as a can-do team member. Proactively follow through on commitments and/or tasks needing to be performed.
• Rotate and stock inventory; perform inventory counts as required.
• Install batteries, perform tests and tech work.
• Load, unload, and deliver or arrange delivery of products.
• Organize daily recovery of displays to achieve full store appearance.
• Maintain retail shelf label pricing.
• Build displays; setting up & taking down shelves and fixtures.
• Prepare store for daily opening and closing.

Skills

Customer service

Sales

Teamwork

Communication

Problem solving

Education

H.S. diploma/equivalent and 6 months prior work experience preferred

Job description

Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth!

Consultantly sell batteries, light bulbs and accessory items to retail and commercial customers. Fix iPhones, iPads and other smart phones and tablets. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Perform battery tests, installations, and battery pack rebuilds. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.

Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates.

Customer Service / Sales

• While working: Live a "Customer First" mentality
• Perform Customer Service / Sales duties.
• Greet customers promptly, determine needs and answer questions.
• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
• Ask questions to identify potential commercial customers.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
• Maintain the facility, inventory, property, and customer service levels to management standards.
• Develop and maintain current knowledge of product and service offerings
• Adhere to general and specific safety standards
• Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.

Merchandising / Inventory

• Rotate and stock inventory; perform inventory counts as required.
• Install batteries, perform tests and tech work.
• Load, unload, and deliver or arrange delivery of products.
• Organize daily recovery of displays to achieve full store appearance.
• Maintain retail shelf label pricing.
• Build displays; setting up & taking down shelves and fixtures.
• Prepare store for daily opening and closing.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem solving skills.
• Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.
• Ability to calculate simple math, percentages, ratios and algebraic expressions and read gauges.
• Demonstrated technical aptitude and or technical experience desired.
• Valid driver's license with clean driving record preferred.