Retail Battery Tech Advisor – Customer-Focused Growth

Batteries Plus; West Virginia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Opportunities for growth

Job summary

Batteries Plus in West Virginia is seeking a customer service associate. The role involves greeting customers, assessing their needs, and handling sales transactions efficiently.

The ideal candidate will have strong communication skills, prior retail experience, and a high school diploma. This position offers competitive pay, comprehensive benefits, and growth opportunities.

Qualifications

• Prior retail or customer service experience is a plus.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs. and perform regular standing and walking.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs and recommend products.
• Perform sales transactions and operate the register.

Skills

Communication skills

Customer service

Problem-solving

Team player

Education

High school diploma or equivalent

Job description

At Batteries Plus, we don't just power products-we power people's everyday lives. As a Store Associate, you'll be the face of our brand, helping customers find the right solutions for their needs. From providing product knowledge and technical support to keeping the store running smoothly, you'll play an essential role in creating positive customer experiences while supporting daily operations.

What You'll Do

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

What We're Looking For

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
• Valid driver's license and clean driving record.

Why Batteries Plus
Join a company that powers people's lives every day. Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.

Apply Today
Bring your energy, customer service skills, and teamwork to Batteries Plus, and help us power the needs of customers in your community.

EEOC Statement
Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non-merit based factors, and any other protections afforded under state or local laws.