Sales Associate: Baseball Gear & Customer Delight

baseball-lifestyle-101; Baldwin (NY); On-site; USD 21,000 - 32,000; Full time

Job summary

Baseball Lifestyle 101 in Riverhead, NY is seeking a Sales Associate to deliver exceptional customer service, help customers find products, process transactions, and keep the sales floor tidy.

You will use product knowledge to promote sales, provide friendly assistance, and support store operations while upholding brand standards and policies.

Qualifications

• Experience delivering strong customer service.
• Familiarity with point-of-sale systems.
• Able to work in a fast-paced retail environment.
• Willingness to learn product knowledge.

Responsibilities

• Greet customers and offer assistance.
• Recommend products to customers.
• Answer questions and address concerns.
• Inform customers about sales, promotions and policies.
• Take payments and package purchases.
• Stock merchandise and create displays.
• Take inventory and monitor the sales floor.
• Perform other duties as assigned.

Skills

Communication

POS systems

Customer service

Multitasking

Independence

Problem solving

Job description

About Baseball Lifestyle 101

BL101 began as an Instagram account started by a baseball obsessed teenager on his couch that started a community and has grown into something bigger than he ever could’ve imagined.

Today, Baseball Lifestyle has over 200 employees, retail locations in malls and tournament complexes, and can be found in various sporting goods stores around the country, like Dick’s Sporting Goods, Scheels, and Academy. The community built at BL101 has grown with the company’s success and the mission to grow the love of baseball stands true every day.

The journey at Baseball Lifestyle has brought our brand around the country to some of the biggest venues has to offer, and we will continue to spread our love of baseball and our brand to not just baseball fans, but everyone that is looking for the best off-field apparel the industry has to offer.

PAY RANGE: $17 per hour


LOCATION:1770 West Main Street, Riverhead, NY 11901


SUMMARY OF ROLE:

As a sales associate, you will be responsible for delivering exceptional customer service by assisting customers with finding products, processing transactions efficiently, and maintaining a tidy sales floor. You'll utilize your product knowledge to enhance the shopping experience, promote sales, and ensure customer satisfaction.

RESPONSIBILITIES:

The Sales Associate is responsible for the following:

• Greeting customers and offering assistance
• Recommending products or merchandise to help customers
• Answering questions and addressing concerns
• Informing customers about sales, promotions and policies
• Taking payments for purchases and packaging purchases
• Stocking merchandise and creating displays
• Taking inventory and monitoring sales floor
• Performs other duties as assigned
  
  

SKILLS:

• The ability to communicate effectively
• Knowledge of point of sale systems
• Strong customer service skills
• Ability to multitask
• Ability to work independently with minimal supervision
• Problem-solving
  
  

PHYSICAL REQUIREMENTS:

• Standing or sitting for extended periods
• Ability to lift 25 lbs.
• Repetitive wrist motion
• Audible recognition of alarms