Sales Associate-ANN

KnitWell Group; Orange (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Associate to serve as a brand ambassador and guide customers through their shopping journey with personalized styling recommendations. You will ensure the sales floor stays organized, collaborate with the team, and contribute to an inviting in-store environment.

The role emphasizes delivering personalized service, using technology to access promotions, and upholding visual and operational standards to create memorable experiences for customers.

Qualifications

• Experience in a customer-facing role is preferred.
• Hospitality mindset to create welcoming experiences.
• Ability to work evenings, weekends, and holidays as needed.
• Comfort using a POS system and basic tech tools.

Responsibilities

• Connect with customers to understand their needs and tailor a personalized shopping experience.
• Share product knowledge and recommendations to assist styling decisions.
• Use brand behaviors and personalized service to drive loyalty.
• Maintain high visual and operational standards on the sales floor.
• Leverage available tools to support a seamless omnichannel experience.
• Collaborate with store leaders to meet goals and daily expectations.
• Build productive relationships by being helpful to team members.

Skills

Hospitality mindset

Customer-focused

Flexible availability

Technology aptitude

Tools

POS system

Job description

About us

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability - including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Location: Store 3017-The Outlets at Orange-ANN-Orange, CA 92868

Position Type: Regular/Part time

Pay Range: $16.90 - $21.10 Hourly USD

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.