Sales Associate-ANN

LOFT Outlet; Orlando (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

KnitWell Group is seeking a Sales Associate for our LOFT brand at the Orlando Prime Outlets store. You will welcome customers, offer personalized styling and ensure the sales floor is inviting and well-organized.

In this role you will partner with team members to deliver an exceptional shopping journey, understand customer needs, and communicate promotions and product knowledge to drive sales and loyalty. Availability includes evenings, weekends, and holidays.

Qualifications

• Customer-focused experience is preferred.
• Hospitality mindset in client interactions.
• Able to work evenings, weekends, and holidays.
• Proficient with point-of-sale systems and technology.
• Proactive in making thoughtful store decisions.

Responsibilities

• Create authentic connections with customers and guide the shopping journey.
• Share product knowledge and styling recommendations to customers.
• Drive brand loyalty through brand behaviors and personalized service.
• Maintain high visual and operational standards on the sales floor.
• Collaborate with store leaders to meet daily goals and priorities.
• Support omnichannel shopping by using available tools and technology.

Skills

Customer service

Hospitality mindset

Flexibility

POS proficiency

Decision making

Tools

POS system

Job description

About us

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America - Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.

NOTE: For quick results, enter a city or mall name in the search to narrow the list of opportunities.

About the role

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

The impact you can have

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Requirements

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability - including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 2907-Prime Outlets at Orlando-ANN-Orlando, FL 32819

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.