Sales Associate 45313

7-Eleven; Lima (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

7-Eleven is looking for a dedicated team member in Lima, Ohio, whose primary responsibilities include providing excellent customer service and accurately handling cash and sales transactions. The successful candidate will maintain the cleanliness of the store and ensure compliance with company policies.

Ideal candidates will possess strong communication skills, a commitment to safety and integrity, and a willingness to adhere to company protocols. Join our team to create a positive shopping experience for our valued customers!

Qualifications

• Ability to provide courteous customer service.
• Experience in cash handling and point-of-sale transactions.
• Knowledge of company policies and safety regulations.

Responsibilities

• Provide customer service by understanding guest needs.
• Handle cash and payment transactions accurately.
• Maintain cleanliness and safety of the store.
• Report and respond to customer complaints.

Job description

Duties/Responsibilities:

• Provides prompt, courteous customer service by discovering guest’s needs.
• Rings up all sales on cash register, or point-of-sale equipment properly and accurately. Using suggestive selling techniques.
• Maintains ethical integrity, and honesty while handling money, checks, and other types of payment received for products sold.
• Follows policies and procedures established to prevent loss or cash and merchandise due to actions by employees, vendors, and customers. Ensures proper cash handling procedures and policies are followed.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the Emergency Response and Reporting Procedures and Policy Manual.
• Performs duties necessary to maintain internal and external store cleanliness; in addition to basic upkeep so that floors, windows, restrooms, food preparation areas, shelves, and counters stay clean and presentable at all times.
• Reacts and reports to customer complaints tactfully and promptly.
• Follows company policy and procedure and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as lottery sales and redemption; vendor coupon redemptions; company approved credit cards, and etc.
• Adheres to company policies when related to safety and security. Looking for and eliminating safety hazards; reporting unsafe acts or conditions to management.
• Prepares required accident/incident reports; immediately reporting such activities to the Facility Manager.
• Maintains gas island cleanliness, safety, and stock levels (oil spills, windshield fluid, pumps, and etc.)
• Complies with all food safety behaviors including: proper handling procedures, temperature requirements, and established sanitary standards.
• Receives products from vendors, following correct procedures. Assist management in vendor check-in.
• Maintains merchandise including: proper rotation, storage, stocking, and pricing promptly/accurately.
• Assists in maintaining proper inventory levels and audits.
• Maintains knowledge of all products offerings and promotions.
• Completes all required paper work accurately (vendor invoices, job assignment sheets, etc.)
• Maintains a professional appearance in accordance with company uniform and personal appearance policy.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.