Sales Associate - 24H150

Carter's Inc.; Lancaster (Lancaster County); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where you will be the welcoming face for families. This role involves assisting customers with their needs, promoting products, and ensuring a positive shopping experience. You'll have the opportunity to grow your skills in a supportive environment that values quality and customer satisfaction. With flexible schedules and a range of benefits, including educational programs, this position is perfect for those looking to make a meaningful impact in the lives of parents and their children. Embrace the chance to be part of a team that celebrates every milestone in parenting!

Benefits

Part-time health benefits

Mental health benefits

30% discount on brands

Referral bonuses

Tuition-free GED or bachelor’s degree program

Opportunity to learn and build skills

Qualifications

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and assist with product features.
• Resolve issues for customers confidently and proactively.

Skills

Customer Service

Communication Skills

Problem Solving

Multi-tasking

Education

High School Diploma

GED

Job description

Employee Type: Regular

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children. We’ve become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team.

Benefits we love:

• Schedules that fit your life.
• Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual.
• Development programs to help you grow in your current role and beyond.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers.
• Meet customer needs by assisting with omnichannel as needed.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

You can:

• Lift 40 pounds as needed.
• Stand or walk for extended periods of time.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer.

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management.