Sales Associate

The Tile Shop; Ypsilanti (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

HSA

Medica Value-Added Services

Virtual Care

Vision Insurance

401(k) Retirement Plan

401(k) Matching

Employee Discount

Job summary

The Tile Shop is hiring for a sales-focused role in Michigan. You will greet customers, build lasting relationships, and drive tile and related product sales while educating customers on installation and use.

A commission-based pay structure accompanies a draw, with first-year earnings projected between $45,000 and $75,000. The position emphasizes professional presentation, strong numerical and product knowledge, and the ability to work in a fast-paced retail environment.

Qualifications

• Strong work ethic and drive to exceed expectations.
• Excellent interpersonal skills and ability to build customer relationships.
• Experience in fast-paced, commission-based sales environments.
• Willingness to learn and grow from feedback.
• Ability to multitask and work under pressure with attention to detail.
• Strong sense of design and comfort with colors/textures.
• Basic math and computer skills.
• Proficient reading, writing and speaking English.

Responsibilities

• Greet customers professionally and develop lasting relationships.
• Conduct follow-up communication with customers.
• Sell tile and related products to exceed expectations.
• Educate customers on installation and product use.
• Track individual sales goals and store orders.
• Present a professional image at all times.
• Other duties as assigned.

Skills

Strong work ethic

Excellent people person

Commission sales experience

Willingness to learn

Work well under pressure

Detail oriented

Sense of design

Math & computer skills

English proficiency

Job description

A Tradition of Excellence
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high-quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Proactively greet customers professionally
• Develop lasting customer relationships by treating customers with courtesy
• Conduct follow-up customer communication
• Sell tile and related products to exceed customer expectations
• Understand installation and use of all products to educate customers
• Understand and track established individual sales goals
• Track store orders and provide customers with product updates
• Present yourself in a professional manner at all times
• Other duties as assigned

**45K to 75K expected 1st-year earnings in a draw pluscommission payment structure

Qualifications

• Strong work ethic with a drive to exceed expectations
• Excellent people person
• Work well in a fast paced, commission sales environment
• Open to learning and growing independently and from feedback
• Work well under high pressure, ability to multi task
• Detail oriented and highly organized
• Sense of Design: various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value-Added Services
• Virtual Care
• Vision Insurance
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer