Sales Associate

Trulite Glass & Aluminum Solutions; Youngsville (NC); On-site; USD 55,000 - 65,000; Full time

Job summary

Trulite Glass & Aluminum Solutions in Youngsville, NC seeks an Outside Sales Trainee (Sales Associate) to build foundational selling skills while growing existing accounts and developing new opportunities. The role includes a 12–18 month training program under senior sales and operations leaders.

Compensation ranges from $55,000 to $65,000 per year with opportunities to learn fabrication processes, pricing strategies, and project take-offs.

Qualifications

• Bachelor's degree in Business, Marketing, or related field preferred, or equivalent combination of education and experience.
• 1-2 years of outside sales, estimating, or customer-facing experience.
• Must be able to multi-task, be organized, efficient, and accurate.
• Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
• Experienced user of Microsoft Office suite.
• Listening skills and data collection with attention to detail are essential.
• Understands basic pricing, margins, and quote-to-order processes.
• Uses CRM tools to track activities and simple forecasts.
• Ability to travel overnight within assigned territory as needed.

Responsibilities

• Generate new leads and support account growth within an assigned territory.
• Learn and develop a deep understanding of the fabrication process, including key operational workflows and product specifications.
• Build comprehensive industry knowledge, including product applications, glazing/estimating fundamentals, and project take-offs.
• Develop a strong understanding of the financial drivers of the Trulite business, including pricing strategies, cost structures, profit margins, and market dynamics.
• Initiate appropriate actions in response to customer service requests, including processing order changes and maintaining accurate customer/order files.
• Assist in validating entered orders, ensuring correct coding and accuracy prior to final confirmation.
• Collaborate with the scheduling and production teams to ensure orders meet customer expectations and delivery timelines.
• Handle or escalate product or service complaints to the appropriate department for resolution and follow-up.
• Prepare custom price quotations for non-standard items and document all quotations accurately.
• Coordinate with other branch and regional locations to resolve customer issues, ensure consistency, and enhance service delivery.
• Update quote status upon order placement to ensure visibility and alignment across the sales team.
• Support and participate in continuous improvement initiatives and ongoing product training to stay current with industry best practices.
• Perform ride alongs and customer visits as applicable.
• Conduct introductory sales calls, presentations, and product demonstrations.
• Partner with Sales Managers and Operations Leaders to support negotiations and deal closures.
• Provide timely market feedback regarding pricing, competition, and customer needs.
• Maintain accurate CRM records, reporting, and customer call documentation.
• Communicate effectively with customers, maintaining professionalism and confidentiality.
• Perform other related duties and provide back-up support to other group members as assigned by management.

Skills

Outside sales experience

Communication skills

CRM experience

MS Office proficiency

Organizational skills

Ability to travel

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CRM software

Job description

This role is not open for submissions from outside staffing agencies

Outside Sales Trainee (Sales Associate)

$55,000 - $65,000 / year

The Sales Associate is an entry-level sales position designed to build foundational selling skills while growing existing accounts and developing new customer opportunities.

Who You Are

If you are bold, enjoy a challenge and always looking to innovate, you will feel right at home at Trulite Glass & aluminum fabricators and distributors, with over 30 locations nationwide. We realize our strength is in our collaboration with like-minded and talented people -- from designers and engineers to project managers, sales representatives and beyond.

What You Will Be Doing

The Sales Associate generates new leads and supports account growth within an assigned territory. Reporting directly to the Regional Sales Manager, this role participates in a comprehensive 12--18-month training program working closely with senior sales professionals and operations leaders. The person filling this position must be adaptable to an ever-changing business environment and must demonstrate general business knowledge, an ability to develop customer relationships, and a high level of confidentiality.

• Generate new leads and support account growth within an assigned territory through proactive outreach and relationship management.
• Learn and develop a deep understanding of the fabrication process, including key operational workflows and product specifications.
• Build comprehensive industry knowledge, including product applications, glazing/estimating fundamentals, and project take-offs.
• Develop a strong understanding of the financial drivers of the Trulite business, including pricing strategies, cost structures, profit margins, and market dynamics.
• Initiate appropriate actions in response to customer service requests, including processing order changes and maintaining accurate customer/order files.
• Assist in validating entered orders, ensuring correct coding and accuracy prior to final confirmation.
• Collaborate with the scheduling and production teams to ensure orders meet customer expectations and delivery timelines.
• Handle or escal product or service complaints to the appropriate department for resolution and follow-up.
• Prepare custom price quotations for non-standard items and document all quotations accurately.
• Coordinate with other branch and regional locations to resolve customer issues, ensure consistency, and enhance service delivery.
• Update quote status upon order placement to ensure visibility and alignment across the sales team.
• Support and participate in continuous improvement initiatives and ongoing product training to stay current with industry best practices.
• Perform ride alongs and customer visits as applicable.
• Conduct introductory sales calls, presentations, and product demonstrations.
• Partner with Sales Managers and Operations Leaders to support negotiations and deal closures.
• Provide timely market feedback regarding pricing, competition, and customer needs.
• Maintain accurate CRM records, reporting, and customer call documentation.
• Communicate effectively with customers, maintaining professionalism and confidentiality.
• Perform other related duties and provide back-up support to other group members as assigned by management.

Skills You Bring

• Bachelor's degree in Business, Marketing, or related field preferred, or equivalent combination of education and experience.
• 1--2 years of outside sales, estimating, or customer-facing experience -- unless you just graduated college and are looking to start your career in outside sales.
• Must be able to multi-task, be organized, efficient, and accurate.
• Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
• Experienced user of Microsoft Office suite.
• Listening skills and data collection with attention to detail are essential.
• Understands basic pricing, margins, and quote-to-order processes.
• Uses CRM tools to track activities and simple forecasts.
• Ability to travel overnight within assigned territory as needed.

Why Trulite

Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if you should incur a non-occupational illness or accident.

We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.

Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.

Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.

We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.