Sales Associate

josephjacobjewelers; York (York County); On-site; USD 32,000 - 42,000; Full time

Job summary

Joseph Jacob Jewelers is seeking a competitive Store Sales Associate to help customers identify and purchase jewelry. You will sell, restock, and merchandise to drive growth while delivering high-class customer service.

This role requires strong communication, English proficiency, and a track record of meeting sales quotas. You will assist customers with product details, manage POS, and help maintain a polished storefront, including weekend availability.

Qualifications

• 3+ years in jewelry sales experience.
• Basic understanding of sales principles and customer service.
• Proficiency in English.
• Track record of over-achieving sales quota.
• Solid communication and interpersonal skills.
• High school degree.
• Commitment to excellence, with a passion for jewelry with a desire to succeed.

Responsibilities

• Sell, restock and merchandise to maximize revenue.
• Provide high-class customer service and greet customers.
• Manage POS processes and payment authorization.
• Receive and display new shipments.
• Maintain store condition and visual merchandising standards.
• Ensure the store is fully stocked and organized.
• Assist customers with jewelry and watch repairs estimates.
• Open and close store following procedures.
• Collaborate with teammates to achieve store goals.
• Follow loss prevention and safety policies.
• Flexibility to work weekends, holidays, overtime.
• Perform basic housekeeping duties.
• Complete case counts.
• Describe product features and benefits.
• Maintain knowledge of product information.

Skills

Jewelry sales

Retail sales

Sales principles

English proficiency

Quota achievement

Communication

Customer service

Interpersonal skills

Admin skills

High school diploma

Jewelry passion

Education

High school diploma

Job description

We are looking for a competitive Store sales associate to help customers identify and purchase products they desire. Duties to include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company's policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

• 3+ years in jewelry sales experience
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Commitment to excellence, with a passion for jewelry with a desire to succeed.
• Compensation based on experience.