Sales Associate

Christian Health; Wyckoff (NJ); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Discounted health insurance

401k plan

Paid vacation

Free onsite parking

Job summary

Christian Health is recruiting a full-time Residency Counselor for The Vista, to sell apartment residences to qualified seniors. You will respond to leads, schedule appointments, and build long-term relationships while managing CRM data and supporting move-in processes.

The role requires prior sales experience, familiarity with Life Care contracts, and proficiency with Microsoft Office and AV tools. On-site at the Vista, you will collaborate with sales, dining, and marketing teams.

Qualifications

• Minimum of three years previous sales or related experience preferred.
• Knowledge ofLife Care contracts information.
• Must be able to use camera and be familiar with audio visual tools.
• Microsoft Office Suite experience and database entry.

Responsibilities

• Represents The Vista to prospective residents.
• Responds to leads and schedules appointments.
• Maintains CRM/database entries.
• Conducts one-on-one appointments and tours.
• Meets monthly activity goals.

Skills

Sales experience

Lead follow-up

Customer relations

Data entry

Education

Bachelor0s degree

Tools

Microsoft Office

CRM software

Job description

We have had the privilege of caring for those in need for more than a century. Founded on the belief that everyone has the right to exceptional care, today we continue to provide quality care and services for our many residents, patients, and clients. Caring is not simply what we do, it is who we are.

Why Join Our Team:

Across our twelve campuses, eleven communities, six service offerings, and hospital, we are ultimately one unified team. Together, we nurture a compassionate, collaborative culture that enables continuous improvement and allows our team members to learn, grow, and shine in their careers. Surround yourself with people who care about making a difference – come join us!

With the expansion of The Vista, we have a unique opportunity in sales for a full-time Residency Counselor to join The Vista. The Residency Counselor is responsible for the sale of apartment residences at the Vista to qualified seniors and will be responsible for meeting established sales objectives. The Director of Sales & Community Relations in collaboration with the Executive Director will oversee the position. Demonstrates an understanding of, and embraces, the mission statement of Christian Health.

• Represents The Vista positively and accurately to prospective residents.
• Responds to leads such as walk-ins, phone calls, website inquiries and/or event attendees.
• Gathers insight on prospects, shares information about the community and schedules appointments.
• Meets with prospects for one-on-one appointments and uses a prospect centered sales approach.
• Builds/maintains long-term relationships with prospective residents and depositors.
• Manages required touch points with prospective residents/families and depositors through the Matrixcare and CRM database.
• Maintains phone and personal contact including written communication such as personal notes, birthday cards or email.
• Enters information into Matrixcare and CRM in a consistent and effective manner.
• Generates sales. Assures completion of all necessary documents and forms. Routes paperwork accordingly and collect payments, as required. Completes and distributes required forms and reports.
• Monitors and assists with the options/upgrade and move-in processes to maintain depositor satisfaction.
• Participates in meetings, outside presentations and events.
• Collaborates with sales, dining and marketing to help plan, execute and actively participate in on-site community events, educational seminars and professional networking events to generate leads and build referral partnerships.
• Follows policies and procedures outlined by Christian Health administration.
• Fosters a positive, productive work environment, and strives for good communications among all staff.
• Fully understands and effectively communicates the following:
• Christian Health's Mission and Vision.
• The Vista collateral materials, offering plan and residency agreement.
• The Vista contract types: straight entry, FF Service or Lifecare.
• Services, amenities and programs as outlined in residency agreement.
• Floor Plans and other collateral material.
• Complies with the following average monthly goals:
• Complete 250 calls/month, 10 Voice-to-Voice per day.
• 15 Personal Appointments/month.
• 40.0 Letters and notes.
• Conducts referral visits/ tours in a professional manner.

Schedule: Full-time 9:00am-5:00pm. Every other Saturday and some evenings required. Monday - Friday, some evenings required.

Qualifications:

• Minimum of three years previous sales or related experience preferred.
• Knowledge of/competent in providing information Life Care contracts.
• Must be able to use camera and be familiar with audio visual tools.
• Microsoft Office Suite experirence required and data base entry.

Education: Bachelor's degree preferred in sales, public relations, marketing, psychology or related field.

Christian Health offers a wide variety of benefits to full-time employees that includes:

• Discounted health insurance
• Paid Vacation, Personal days, Holidays and New Jersey Sick leave
• 401k plan for all employees who are 21 years old or older
• Group Life Insurance & Voluntary Life Insurance
• Tuition Reimbursement
• Employee Assistance Program
• Direct Deposit
• Credit Union
• Child Day Care Center on campus
• Gift shop on campus
• Free onsite parking on campus
• Free meals for all employees
• Pay differentials
• Exclusive employee discounts and special offers