Senior Living Residency Counselor - Sales

Leading Age New Jersey; New Jersey; On-site; USD 55,000 - 75,000; Full time

Job summary

LeadingAge New Jersey & Delaware is posting this on behalf of Christian Health. The Vista is expanding, offering a full-time Residency Counselor role to sell apartment residences to qualified seniors and meet established sales objectives.

You will respond to leads, schedule appointments, build relationships, and manage CRM entries. Collaborate with sales, dining and marketing to plan on-site events and professional networking activities to generate leads and deposits.

Qualifications

• Minimum of three years previous sales or related experience preferred.
• Knowledge of/competent in providing information Life Care contracts.
• Must be able to use camera and be familiar with audio visual tools.
• Microsoft Office Suite experience required and data base entry.

Responsibilities

• Represents The Vista positively and accurately to prospective residents.
• Responds to leads such as walk-ins, phone calls, website inquiries and/or event attendees.
• Gathers insight on prospects, shares information about the community and schedules appointments.
• Meets with prospects for one-on-one appointments and uses a prospect centered sales approach.
• Builds/maintains long-term relationships with prospective residents and depositors.
• Manages required touch points with prospective residents/families and depositors through the Matrixcare and CRM database.
• Maintains phone and personal contact including written communication such as personal notes, birthday cards or email.
• Enters information into Matrixcare and CRM in a consistent and effective manner.
• Generates sales. Assures completion of all necessary documents and forms. Routes paperwork accordingly and collect payments, as required.
• Monitors and assists with the options/upgrade and move-in processes to maintain depositor satisfaction.
• Participates in meetings, outside presentations and events.
• Collaborates with sales, dining and marketing to help plan, execute and actively participate in on-site community events, educational seminars and professional networking events to generate leads and build referral partnerships.
• Follows policies and procedures outlined by Christian Health administration.
• Fosters a positive, productive work environment, and strives for good communications among all staff.

Skills

Sales experience

Customer relations

CRM software

MS Office

Education

Bachelor’s degree preferred in sales, PR, marketing, psychology

Tools

Microsoft Office

CRM (Matrixcare/CRM)

Job description

LeadingAge New Jersey & Delaware is posting this on behalf of Christian Health. The Vista is expanding, offering a full-time Residency Counselor role to sell apartment residences to qualified seniors and meet established sales objectives.

You will respond to leads, schedule appointments, build relationships, and manage CRM entries. Collaborate with sales, dining and marketing to plan on-site events and professional networking activities to generate leads and deposits.