Sales Associate

Guess United States; Wrentham (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate, where your primary responsibility will be to enhance customer experiences and drive sales. This role involves greeting customers, maintaining store standards, and providing product information. You'll be part of a dynamic team, ensuring that every visitor leaves with a smile. If you thrive in a fast-paced retail environment and have a passion for customer service, this position offers you the chance to shine and grow within a vibrant retail setting.

Qualifications

• Excellent communication and customer service skills are essential.
• Previous retail experience is preferred but not mandatory.

Responsibilities

• Greet customers and create a positive first impression.
• Maintain store standards and cleanliness.
• Meet or exceed sales per hour targets.

Skills

Customer Service Skills

Communication Skills

Retail Experience

Teamwork

Flexibility

Job description

Wrentham Village Premium Outlets - Factory

Job Description

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere, non-business-like greeting.
• First Impressions: Create a positive first impression through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about products.
• Fitting Room Service: Offer quality service, follow up promptly, maintain cash wrap cleanliness, and suggest additional sales.
• Cash Wrap Efficiency: Serve efficiently at the cash wrap, offer Gift Cards, keep the area clean, and capture customer information in the database.
• Customer Appreciation: Thank customers sincerely as they exit the store.

Cooperation & Dependability

• Task Completion: Complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the work schedule.
• Teamwork: Collaborate well with peers and management.
• Policy Adherence: Follow GUESS Policies and Procedures fully.
• Housekeeping: Perform housekeeping duties as needed.

Personal Performance

• Sales Goals: Meet or exceed sales per hour targets as assigned.

Additional Responsibilities

• Meetings and Functions: Attend all store meetings and related events.
• Positive Attitude: Maintain a positive attitude toward merchandise and the company.
• Inventory Participation: Take part in all inventories.
• Other Duties: Complete additional duties as assigned.
• Physical Requirements: Capable of heavy lifting (>30 pounds) and standing for at least eight hours.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team environment.
• Flexible Schedule: Ability to work evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach, stoop, kneel, crouch, and balance regularly.