Sales Associate

Range USA; Wixom (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free Elite Membership (Unlimited Shooting)

Industry Leading Online and Store Discounts

Free Classes

Ability to Utilize Manufacturer Programs

Paid training

Job summary

A leading indoor gun range and retail operator is seeking a Sales Associate in Wixom, Michigan. The role is centered on delivering exceptional customer service and converting customers into buyers by providing tailored solutions. Candidates should have a high school diploma, 1-2 years of retail sales experience, and be available for a flexible work schedule. This position offers free elite membership and various employee benefits.

Qualifications

• 1-2 years of customer-service sales experience preferably in specialty retail.
• Ability to understand, recall, and follow complex compliance regulations.
• Must be 21 years old.

Responsibilities

• Provide outstanding customer service that exceeds expectations.
• Convert customers to buyers by asking for the sale.
• Inform customers of services, discounts, exclusive offers, and promotions.

Skills

Customer service

Sales experience

Compliance understanding

Flexibility

Education

High School Diploma or equivalent

Job description

Sales Associate – Range USA

Join our team as a Sales Associate at Range USA, the leading indoor gun range and retail operator in the nation. We are committed to delivering the best customer service and creating a great experience at our stores and online.

Employee Benefits

• Free Elite Membership (Unlimited Shooting)
• Industry Leading Online and Store Discounts
• Free Classes
• Ability to Utilize Manufacturer Programs
• No firearm experience needed: we offer paid training

Position Overview

The Sales Associate role ensures every customer receives the assistance and knowledge needed to fulfill their desired experience. The main responsibility is to convert Range USA customers into buyers by offering tailored solutions.

Job Description

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that exceeds expectations and fosters lasting relationships.
• Greet customers and facilitate the experience.
• Convert customers to buyers by asking for the sale to fulfill desired experience.
• Ensure customers leave with the complete package supporting their main purchase.
• Inform customers of services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check‑in efficiently and friendly.
• Maintain the range timer for proper tracking of customer time.
• Ensure an efficient and compliant range firearm rental process.
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues.
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an e‑commerce picker, check the pickup dashboard every hour and pick new orders.

Desired Skills & Experience

• High School Diploma or equivalent required.
• 1‑2 years of customer‑service sales experience preferably in specialty retail.
• Ability to understand, recall, and follow complex compliance regulations and handle confidential information.
• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Must be 21‑years‑old.

Core Values

• Curious
• Passionate
• Do It Right
• Service

Physical Requirements

Extended periods of standing; lifting and/or pushing objects up to 50 lbs regularly; working at heights up to 10 ft.

NOTE: This job description may be updated as necessary and is not inclusive of all duties and responsibilities that may be expected.