Sales Associate

Virginia AG; Williamsburg (VA); Hybrid; USD 17,000 - 24,000; Part time

Job summary

Jamestown-Yorktown Foundation is seeking a part-time Sales Associate to support our gift shops across Jamestown Settlement, the American Revolution Museum at Yorktown, and the Central Support Complex.

You will handle transactions, assist with receiving orders, stock shelves, and keep shops clean, while delivering friendly customer service 362 days a year, 9 a.m. – 5 p.m. Holiday and weekend work is required.

Qualifications

• Knowledge of specialty retail store or other customer-service oriented settings.
• Industry best practices in cash handling and processing transactions.
• Excellent communication, both oral and written.
• Providing excellent internal and external customer service.
• Using computerized point-of-sale system.
• Ability to assist with stocking and maintaining a clean workplace.

Responsibilities

• Process gift shop transactions accurately and promptly while delivering excellent customer service.
• Assist with receiving orders, stocking shelves and keeping shops clean and presentable.
• Work at Jamestown Settlement, American Revolution Museum at Yorktown and Phillip G. Emerson Central Support Complex.
• Be flexible for extended hours during events and on weekends; shops open 9 a.m. – 5 p.m.

Skills

Cash handling

Customer service

Point of sale

Stocking

Communication

Teamwork

Tools

Point-of-sale system

Job description

Title: Sales Associate

State Role Title:Retail Salespersons

Hiring Range: $15 per hour

Pay Band: UG

Agency: Jamestown-Yorktown Foundation

Location:Jamestown General

Agency Website:jyfmuseums.org

Recruitment Type: General Public - G

Job Duties

The Sales Associate supports the retail operations of the Jamestown-Yorktown Foundation by processing gift shop transactions accurately and in a timely manner, while providing excellent customer service. Additional duties including assisting with receiving orders, stocking shelves and keeping the shops and related areas clean and presentable.

This part-time position requires working at Jamestown Settlement, American Revolution Museum at Yorktown and the Phillip G. Emerson Central Support Complex. Museum shops are open 362 days a year, 9 a.m. – 5 p.m. Occasionally, sales associates may be needed on site later or earlier for special events or other retail operations functions. Holiday and weekend work is required.

We are looking for candidates with flexible availability to match the increased needs of the museum shops.

Minimum Qualifications

Knowledge of-

Specialty retail store or other customer-service oriented settings.

Industry best practices in cash handling and processing transactions.

Skilled in-

Excellent communication, both oral and written.

Providing excellent internal and external customer service.

Using computerized point-of-sale system.

Ability to-

Assist with stocking and maintaining a clean workplace.

Additional Considerations

The ideal candidates will have the ability to appreciate product merchandise, communicate key selling features to guests, provide a warm and friendly environment and remain calm in busy situations.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Lee Shelhorse

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note:Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.