Sales associate

Joseph Jacob Jewelers; Plantation (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Josephjacobjewelers is seeking a Store Sales Associate in Florida to assist customers in identifying and purchasing jewelry, while maintaining store standards and delivering exceptional service.

You will participate in restocking, merchandising and POS operations, with a strong focus on customer satisfaction and sales growth. Prior jewelry sales experience is preferred and a high school diploma is required.

Qualifications

• 3+ years in jewelry sales experience.
• Proven working experience in retail sales.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Track record of over-achieving sales quota.
• Solid communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful and engaging personality.
• Basic administration skills.
• Commitment to excellence with a passion for jewelry.

Responsibilities

• Assist customers in identifying and purchasing products they desire.
• Sell, restock and merchandise to maximize revenue.
• Provide high-class customer service to drive growth.
• Maintain store condition and visual merchandising standards.
• Welcome and greet customers and manage POS processes.
• Involve in receiving new shipments and inventory counts.
• Describe product features and benefits accurately.
• Follow company policies and procedures.
• Collaborate with teammates to hit store goals.
• Ensure store safety and loss prevention compliance.
• Support open/close procedures and housekeeping duties.

Skills

Jewelry sales

Retail sales

Sales principles

Customer service

English proficiency

Communication skills

Interpersonal skills

People skills

Administrative skills

Team collaboration

Education

High school degree

Job description

We are looking for a competitive Store sales associate to help customers identify and purchase products they desire. Duties to include selling, restocking and merchandising. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximization.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product informationAccurately describe product features and benefits
• Follow all company's policies and procedures
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Operate point of sale (POS) and take payment or obtain credit authorization
• Provide estimates for jewelry and watch repairs
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Complete case counts
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation
• Skills
• 3+ years in jewelry sales experience

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality
• Basic administration skills
• High school degree
• Commitment to excellence, with a passion for jewelry with a desire to succeed.
• Compensation based on experience.