Sales Associate

The Suit Store Outlet; Wayne (NJ); On-site; USD 35,000 - 60,000; Full time

Job summary

The Suit Store Outlet in Wayne, NJ is seeking an experienced Suit Sales Expert to deliver outstanding customer service and expert fashion guidance. You will help clients choose the right suits, provide personalized styling, manage inventory, and process sales with professionalism.

The role requires weekend availability and a friendly, detail-oriented approach. Training will be provided, and you will work closely with tailors to ensure alterations meet client expectations.

Qualifications

• 3+ years of fashion retail experience, preferably in men's formal wear.
• Knowledge of suit styles, fabrics, fits and accessories.
• Excellent communication and interpersonal skills.
• Ability to work weekends/holidays and manage multiple customers.
• Experience with POS systems and inventory management software.

Responsibilities

• Greet customers and provide an exceptional first impression.
• Provide personalized styling advice based on customer needs.
• Stay updated on trends in men’s fashion to recommend looks.
• Manage inventory and ensure availability of sizes and styles.
• Process sales transactions and handle inquiries and complaints.
• Foster long-term relationships with customers including alterations follow-up.

Skills

Customer service

Communication

Fashion sense

Team player

Tools

POS systems

Inventory software

Job description

The Suit Store Outlet is a premier men's fashion retail store known for offering a wide range of high-quality suits and formal wear. Our commitment to excellence is reflected in the personalized service we provide to each client, ensuring they leave our store not just satisfied but delighted with their experience and purchase.

Job Description:

We are looking for an experienced and enthusiastic Suit Sales Expert to join our team. The ideal candidate will have a passion for fashion, particularly in men's formal wear, and a proven track record in fashion retail. You will play a key role in the customer journey, from greeting clients as they enter the store to helping them find the perfect suit that matches their needs and preferences.

Key Responsibilities:

• Greet customers in a warm and welcoming manner, providing an exceptional first impression.
• Provide personalized styling advice, taking into account the customer's preferences, body type, and the occasion for which the suit is being purchased.
• Stay up-to-date with the latest trends in men's fashion and formal wear to provide informed recommendations.
• Manage inventory, ensuring the availability of a wide range of sizes and styles.
• Process sales transactions and handle customer inquiries and complaints with professionalism and patience.
• Foster long-term relationships with customers by providing follow-up services, such as alteration updates and satisfaction check-ins.

Requirements:

• Preferred but not required: experience (3+ years) in fashion retail, specifically in men's formal wear.
• Exceptional knowledge of, or willing to learn suit styles, fabrics, fits, and accessories.
• Strong attention to detail and a commitment to high-quality customer service.
• Excellent communication and interpersonal skills, with the ability to engage customers and understand their needs.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Ability to manage large wedding groups and bulk sales.
• Flexibility to work weekends and holidays as needed.
• A team player who can collaborate effectively with colleagues and tailors.
• Basic proficiency in point-of-sale (POS) systems and inventory management software.
• MUSTwork Saturdays.
• Searching for candidates willing to work in East Hanover NJ (option to work Sundays)

Store Location will be in East Hanover NJ, training will be in Wayne NJ.