Sales Associate

The Suit Store Outlet; East Hanover (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

The Suit Store Outlet in East Hanover, NJ is looking for an experienced Suit Sales Expert to assist customers in finding premium men's formal wear and provide styling advice. Training will take place in Wayne, NJ, with ongoing duties focused on outstanding service and product knowledge.

You will handle fittings, guide choices, and stay current with trends while managing inventory and building lasting customer relationships. Weekend availability, including Saturdays, is required.

Qualifications

• Retail fashion experience preferred (3+ years) in men's formal wear.
• Strong customer service and communication skills.
• Ability to work weekends and Saturdays.
• Willingness to learn suit styles, fabrics, fits, and accessories.

Responsibilities

• Greet customers warmly and create a welcoming first impression.
• Provide personalized styling advice based on customer needs and occasions.
• Stay updated on men's fashion trends to offer informed recommendations.
• Manage inventory to ensure wide range of sizes and styles.
• Process sales transactions professionally and handle inquiries and complaints.
• Foster long-term relationships with customers through follow-up and alterations updates.

Skills

Customer service

Communication

Team player

Attention to detail

Sales experience

Interpersonal skills

Organizational skills

Tools

POS systems

Inventory software

Job description

The Suit Store Outlet is a premier men's fashion retail store known for offering a wide range of high-quality suits and formal wear. Our commitment to excellence is reflected in the personalized service we provide to each client, ensuring they leave our store not just satisfied but delighted with their experience and purchase.

Job Description:

We are looking for an experienced and enthusiastic Suit Sales Expert to join our team. The ideal candidate will have a passion for fashion, particularly in men's formal wear, and a proven track record in fashion retail. You will play a key role in the customer journey, from greeting clients as they enter the store to helping them find the perfect suit that matches their needs and preferences.

Key Responsibilities:

• Greet customers in a warm and welcoming manner, providing an exceptional first impression.
• Provide personalized styling advice, taking into account the customer's preferences, body type, and the occasion for which the suit is being purchased.
• Stay up-to-date with the latest trends in men's fashion and formal wear to provide informed recommendations.
• Manage inventory, ensuring the availability of a wide range of sizes and styles.
• Process sales transactions and handle customer inquiries and complaints with professionalism and patience.
• Foster long-term relationships with customers by providing follow-up services, such as alteration updates and satisfaction check-ins.

Requirements:

• Preferred but not required: experience (3+ years) in fashion retail, specifically in men's formal wear.
• Exceptional knowledge of, or willing to learn suit styles, fabrics, fits, and accessories.
• Strong attention to detail and a commitment to high-quality customer service.
• Excellent communication and interpersonal skills, with the ability to engage customers and understand their needs.
• Ability to work in a fast-paced environment and handle multiple customers simultaneously.
• Ability to manage large wedding groups and bulk sales.
• Flexibility to work weekends and holidays as needed.
• A team player who can collaborate effectively with colleagues and tailors.
• Basic proficiency in point-of-sale (POS) systems and inventory management software.
• MUSTwork Saturdays.
• Searching for candidates willing to work in East Hanover NJ (option to work Sundays)

Store Location will be in East Hanover NJ, training will be in Wayne NJ.