Sales Associate

EXPRESS; Village of Garden City (NY); On-site; USD 22,730 - 31,340; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision coverage

401(k) and Roth 401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

EXPRESS in Garden City, NY is hiring for a retail associate role. Responsibilities include maintaining store organization, providing excellent customer service, and processing transactions. Candidates should have high school education and 0–2 years of retail experience. Benefits include medical, 401(k) options, and merchandise discounts. Pay ranges from $16.50 to $22.75 per hour, depending on skills and experience.

Qualifications

• 0–2 years of relevant job experience, minimum of 6 months.
• Proficient in the use of technology (iPad, registers).
• Available for nights, weekends, and non-business hours.

Responsibilities

• Maintain a clean and organized sales floor and stock room.
• Follow company policies to ensure safety for all.
• Process transactions quickly and accurately.
• Resolve customer service-related issues positively.

Skills

Customer service skills

Strong verbal and written communication skills

Collaborative skills

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Overview

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand that embraces a modern, confident style for work, everyday, and special occasions. Bonobos is a menswear brand known for exceptional fit and a personalized retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

Store Name

Roosevelt Field

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience and deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce customers’ wait time.
• Positively resolve customer service-related issues and determine resolution or escalation, communicating all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 0–2 of relevant job experience; minimum 6 months
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends, and non‑business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills with customers, sales leadership team, and associates
• Demonstrated collaborative skills and ability to work well within a team

Benefits And Compensation

• Medical, pharmacy, dental, and vision coverage
• 401(k) and Roth 401(k) with company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part‑time associates, PHOENIX partners with LIG Solutions to help obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance, and more. Additionally, part‑time associates may be eligible for paid sick leave, public health emergency leave, and participation in the 401(k) and Roth 401(k) with company match. Part‑time associates are also eligible for an Express merchandise discount, participation in our Learn & Earn incentive program, and voluntary benefits through YouDecide.

Actual compensation offered is dependent upon work location, education, relevant skills, and experience of the candidate.

Pay Range: $16.50 – $22.75 per hour

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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or local protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say "Associate Relations" or send an e‑mail to [e-mail].

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR, PHOENIX will not consider or approve payment to any third parties for hires.