Sales Associate

Paradies Lagardère; Tampa (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Paradies Lagardère in Tampa is seeking a Sales Associate - Platform to deliver first class service on the sales floor or in a support environment. You will greet customers, recommend products, and complete transactions on our POS with accuracy while maintaining a welcoming store atmosphere.

The role requires a high school diploma, at least one year of retail or customer service experience, and the ability to work varied shifts in a fast-paced, team-oriented environment.

Qualifications

• High school diploma or equivalent required.
• Minimum one year retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team oriented environment.
• Excellent customer service skills and active English communication.
• Self-starter able to prioritize and handle multiple tasks.

Responsibilities

• Provide first class service to both internal and external customers.
• Greet, sell and thank the customer.
• Offer memorable, personalized customer service through needs analyses and product recommendations.
• Process transactions accurately on our POS and handle receiving/returns.
• Maintain store appearance and adhere to merchandising and safety standards.
• Resolve customer issues and escalate when needed.
• Create positive relationships with fellow associates and support teams.

Skills

Selling experience

Greet and sell

Customer service

Promotions

Cash handling

POS transactions

Teamwork

Store appearance

Multi-tasking

Safety compliance

Education

High school diploma

Job description

Position Description

POSITION TITLE: Sales Associate - Platform

EMPLOYMENT CLASSIFICATION: Non-Exempt

Position Reports To

DEPARTMENT: Sales Associate

Position Description Summary

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Position Requirements

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday