Sales Associate

Ace Hardware; Springfield (TN); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Employee discounts

On-the-job training

Opportunities for growth

Team-oriented work environment

Résumé du poste

Ace Hardware Corporation in Springfield, TN is seeking a Sales Associate to deliver exceptional customer service on the sales floor. You will help customers select products, keep displays neat, and process transactions at the register.

This role emphasizes friendly, knowledgeable teamwork, with opportunities to grow, participate in promotions, and support store goals while ensuring a welcoming shopping environment.

Qualifications

• Customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, customer-focused attitude.
• Able to stand, walk, and lift up to 40 lbs.
• Basic math and computer skills.

Responsabilités

• Greet customers and assist in finding products.
• Provide knowledgeable product recommendations.
• Keep the sales floor clean, organized, and stocked.
• Process transactions accurately with POS; handle cash and cards.
• Promote in-store promotions and loyalty programs.
• Assist with stocking and inventory organization.
• Support loss prevention by monitoring for suspicious activity.
• Respond to inquiries and resolve complaints professionally.
• Collaborate with team to achieve sales goals.
• Perform other duties as assigned by management.

Connaissances

Customer service

Communication

Interpersonal skills

Cash handling

Basic math/computer skills

Formation

High school diploma or equivalent preferred

Description du poste

Job Title

Sales Associate

Department

Store Operations / Sales Floor

Reports To

Store Manager / Assistant Store Manager

Job Summary

The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.

Key Responsibilities

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Maintain clean, organized, and well-stocked sales floor and displays.
• Process transactions accurately using the POS system, including handling cash and credit card payments.
• Promote in-store promotions, special events, and loyalty programs.
• Assist with stocking, restocking, and inventory organization.
• Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and ensure a positive store environment.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.
• Ability to stand, walk, lift, and move merchandise up to 40 lbs.

Work Schedule

Part-time or full-time schedule based on store needs. Availability on weekends, evenings, and holidays is required.

What We Offer

• Employee discounts
• On-the-job training
• Opportunities for growth and advancement
• A supportive and team-oriented work environment

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.