Sales Associate

Ace Hardware; Baggettsville (TN); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discounts

On-the-job training

Opportunities for growth and promotion

Supportive and team-oriented work環境

Zusammenfassung

Ace Hardware is seeking a Sales Associate to provide top-notch customer service and contribute to store success in a fast-paced retail environment.

You will assist customers with product choices, maintain an organized sales floor, handle transactions, and promote loyalty programs while staying friendly and informed. This role supports a team-based store atmosphere and community-focused service.

Qualifikationen

• High school diploma or equivalent preferred.
• Retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, helpful, and customer-focused attitude.
• Basic math and computer skills.

Aufgaben

• Greet customers warmly and offer assistance in finding products.
• Provide knowledgeable and personalized product recommendations.
• Keep plants organized, watered and priced.
• Process transactions accurately using the POS system, including handling cash and credit card payments.
• Promote in-store promotions, special events, and loyalty programs.
• Assist with stocking, restocking, and live goods organization.
• Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
• Respond to customer inquiries and resolve complaints professionally.
• Collaborate with team members to achieve sales goals and ensure a positive store environment.
• Perform other duties as assigned by management.

Kenntnisse

Customer service

Communication

Teamwork

Ausbildung

High school diploma or equivalent

Tools

POS system

Jobbeschreibung

Job Title: Sales Associate

Department: Store Operations / Sales Floor

Reports To: Store Manager / Assistant Store Manager

Job Summary:

The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This

role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.

Key Responsibilities:

Greet customers warmly and offer assistance in finding products.

Provide knowledgeable and personalized product recommendations.

Keep plants organized, watered and priced.

Process transactions accurately using the POS system, including handling cash and credit card payments.

Promote in-store promotions, special events, and loyalty programs.

Assist with stocking, restocking, and live goods organization.

Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.

Respond to customer inquiries and resolve complaints professionally.

Collaborate with team members to achieve sales goals and ensure a positive store environment.

Perform other duties as assigned by management.

Qualifications:

High school diploma or equivalent preferred.

Previous retail or customer service experience is a plus.

Strong communication and interpersonal skills.

Friendly, helpful, and customer-focused attitude.

Basic math and computer skills.

Ability to stand, walk, lift, and move merchandise up to 40 lbs.

Work Schedule:

Part-time or full-time schedule based on store needs. Availability on mornings, weekends and holidays is required.

What We Offer:

Employee discounts

On-the-job training

Opportunities for growth and advancement

A supportive and team-oriented work environment

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.