Sales Associate

United Bank; Silver Spring (MD); On-site; USD 39,000 - 62,000; Full time

Job summary

United Bank in Silver Spring, MD is seeking a Sales Associate/Teller to deliver friendly service, process transactions accurately, and support branch goals. The ideal candidate has a high school diploma, completed in-house training, and previous customer service experience; bilingual skills (Spanish) are a plus.

The role demands confidentiality, professionalism, and flexibility in scheduling. The base pay ranges from $38,769 to $62,031 annually, with merit-based increases and potential bonuses

Qualifications

• High school diploma or equivalent (required).
• Successful completion of the Bank’s in-house Sales Associate Training Program (required).
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills; verbal and written in Spanish or other language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office (Word, Excel) required.
• Understanding and working knowledge of core banking systems is a plus.
• Detail-oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

Responsibilities

• Sitting and standing for extended periods.
• Operate a computer keyboard, mouse, and other computer components.
• Reach over teller counter or desk area to receive customer documents.
• Lift and carry up to twenty pounds.
• Converse and exchange information with all levels of staff within the organization.
• Observe, perceive, identify, and translate data.

Skills

Sales training

Customer service

Sales demeanor

Bilingual

Cash handling

MS Word

MS Excel

Core banking

Attention to detail

Confidentiality

Flexible schedule

Education

High school diploma or equivalent

Tools

Banking systems

Job description

Qualifications

SKILLS/QUALIFICATIONS

• High school diploma or equivalent.
• Successful completion of the Bank’s in-house Sales Associate Training Program.
• Previous customer service contact experience is highly desired.
• Ability to demonstrate a sales-oriented professional demeanor.
• Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.
• Experience in handling money preferred.
• Proficiency in Microsoft Office Products (Word, Excel) required.
• Understanding and working knowledge of appropriate core banking system is a plus.
• Detailed oriented.
• Professionalism and confidentiality are essential.
• Flexibility on work schedule as business needs arise.

KEY COMPETENCIES

Essential Functions

• Sitting and standing for extended periods of time.
• Ability to operate a computer keyboard, mouse, and other computer components.
• Ability to reach over teller counter or desk area to receive customer transaction documents.
• Ability to lift and carry up to twenty pounds.
• Ability to converse and exchange information with all levels of staff within organization.
• Ability to observe, perceive, identify, and translate data.

Company Profile

In Maryland, the expected ba,se pay, and salary range for this role is $38,769-62,031 Placement within the range will be determined on an individualized basis commensurate with experience and skills and is only one part of the total compensation package. Your base salary may be subject to an annual merit increase based upon performance and, depending on the position, may be eligible for cash bonuses, long-term incentives, commissions, and other United Bank sponsored benefit programs. At United, we recognize our employees as our greatest asset, and we strive to provide professional and personal development opportunities such as career advancement, job and industry trainings, wellness initiatives, mentoring and leadership programs.

At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.