Sales Associate

It'sugar LLC; Schaumburg (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and Development

30% Employee Discount

401k with company match

Job summary

IT’SUGAR is seeking a friendly Retail Sales Associate to join our team and deliver a SWEET customer experience. You will welcome customers, answer questions, and help maintain an inviting store environment with strong product knowledge.

The role involves operating the register, assisting with merchandising, and supporting special events and promotions while upholding brand standards and values.

Qualifications

• Must be 18 years of age or older.
• Willing to work a flexible schedule including days, evenings, weekends and holidays.
• Able to stand for long periods and lift up to 50 lbs with assistance.

Responsibilities

• Deliver excellent customer service and engage with shoppers.
• Maintain clean, organized sales floor and implement visual standards.
• Operate POS/register and handle transactions accurately.
• Assist with merchandising and event setups and promotions.

Skills

Customer service

Cashier experience

POS operation

Communication

Job description

Retail Sales Associate

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

What you’ll do? IT’S Exciting!

Deliver Exceptional Customer Service:

• Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/ register to properly cash out all customers.

Maximize Store Operations:

• Merchandise displays to visual guidelines.
• Assist in the set‑up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational Responsibilities include, but are not limited to sales floor/backroom/restroom maintenance, cleaning, mopping, etc.

Represent our Core Values:

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Achieve Sales Goals:

• Follows through on customer’s requests for specific items and suggests additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Requirements

• Must be 18 years of age or older.
• No retail experience required!
• Optimistic, outgoing and enthusiastic personality!
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25lbs. Able to lift/move up to 50 lbs with assistance.

What’s in it for you? IT’S Even Sweeter

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program