Sales Associate

It'sugar LLC; Emeryville (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and Development

30% Employee Discount

Perk Spot discounts

401k with company match

Employee Assistance Program

Job summary

IT’SUGAR, a high-energy candy retailer, seeks a Retail Sales Associate to deliver a memorable customer experience and promote the brand. You will help create a welcoming store, engage shoppers with humor, and maintain visual standards on the shop floor.

Role includes flexible shifts, ongoing training, and perks like employee discounts and a 401k plan. No prior retail experience is required, making it ideal for energetic team players who love sweets and fast-paced environments.

Qualifications

• Must be 18 years of age or older.
• No retail experience required!
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Able to stand for long periods and lift up to 50 lbs with assistance.

Responsibilities

• Deliver exceptional customer service by engaging, entertaining, and thanking customers according to IT’SUGARTAINMENT.
• Assist customers with requests and inquiries and maintain a clean, well-organized sales floor.
• Operate POS/register to properly cash out customers and ensure accurate transactions.
• Support store operations including merchandising, event setup, and adherence to loss prevention policies.

Skills

Customer service

POS operations

Communication skills

Job description

Description

IT’S Fun, IT’S Flexible, IT’S Entertaining

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

What you’ll do? IT’S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you,

Deliver Exceptional Customer Service:

• Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/ register to properly cash out all customers.

Maximize Store Operations:

• Merchandise displays to visual guidelines.
• Assist in the set-up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Represent our Core Values:

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Achieve Sales Goals:

• Follows through on customer’s requests for specific items and suggests additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Requirements

What you need to join the fun (besides SUGAR):

• Must be 18 years of age or older.
• No retail experience required!
• Optimistic, outgoing and enthusiastic personality!
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25lbs. Able to lift/move up to 50 lbs with assistance.

What’s in it for you? IT’S Even Sweeter

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program

Let’s get Social! IT’S Cool

• Website: www.itsugar.com
• Facebook: www.facebook.com/itsugar
• Twitter: www.twitter.com/itsugar
• TikTok: itsugar_official