Sales Associate

IT'SUGAR; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and Development

30% Employee Discount

Perk Spot discounts

401k with company match

Employee Assistance Program

Job summary

IT’SUGAR is hiring a Retail Sales Associate in Chicago to deliver a SWEET customer experience and uphold an engaging store atmosphere. You’ll be the premier Sugartainer, helping customers, keeping displays visually appealing, and processing POS transactions.

No prior retail experience is required; you must be 18+, friendly, energetic, and able to work varying shifts including weekends and holidays. Benefits include discounts and opportunities for growth within a fun, colorful brand.

Qualifications

• Must be 18 years of age or older.
• No retail experience required.
• Optimistic, outgoing and enthusiastic personality.
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25lbs; able to lift/move up to 50 lbs with assistance.

Responsibilities

• Deliver Exceptional Customer Service by greeting and assisting customers.
• Maximize Store Operations with merchandizing and event setup.
• Represent Our Core Values with a positive, playful, present attitude.
• Achieve Sales Goals by suggesting item combinations and explaining benefits.

Skills

Customer service

Positive attitude

Team player

Tools

POS System

Job description

Description

Description:

IT’S Fun, IT’S Flexible, IT’S Entertaining

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Retail Sales Associate to join our team. As a Retail Sales Associate, you will be the premier "SUGARTAINER" in charge of delivering a SWEET customer experience while promoting our brand. The Retail Sales Associate oversees setting up a great store experience for all customers by providing quality service and ensuring the store is visually up to standard.

What you’ll do? IT’S Exciting!

Deliver Exceptional Customer Service

• Follow our customer engagement model IT’SUGARTAINMENT by setting the stage, welcoming, engaging, entertaining, and thanking the customer.
• Assist customers with requests and inquiries.
• Ensure the sales floor is clean and organized while maintaining store visual standards.
• Operate POS/ register to properly cash out all customers.

Maximize Store Operations

• Merchandise displays to visual guidelines.
• Assist in the set-up of special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
• Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Represent Our Core Values

• Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

Achieve Sales Goals

• Follows through on customer’s requests for specific items and suggests additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

Requirements

• Must be 18 years of age or older.
• No retail experience required!
• Optimistic, outgoing and enthusiastic personality!
• Willing to work a flexible schedule of days, evenings, weekends, and holidays.
• Ability and willingness to use a POS/register and operate office equipment.
• Able to walk and stand for long periods of time use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25lbs. Able to lift/move up to 50 lbs with assistance.

What’s in it for you? IT’S Even Sweeter

• Flexible scheduling
• Career growth opportunities
• Training and Development
• 30% Employee Discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee Assistance Program

Let’s get Social! IT’S Cool

• Website: www.itsugar.com
• Facebook: www.facebook.com/itsugar
• Twitter: www.twitter.com/itsugar
• TikTok: itsugar_official