Sales Associate

Boxlunch; Santa Maria (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Boxlunch is seeking a Sales Associate in Santa Maria, California to provide excellent customer service and maintain a visually appealing store environment. As part of our team, you will utilize your knowledge of music and pop culture to enhance the shopping experience for our customers.

Ideal candidates will have retail experience, be at least 16 years old, and possess strong collaboration and communication skills. Join us to create a fun and engaging atmosphere for fellow fans!

Qualifications

• Previous experience in a retail environment.
• Ability to provide excellent customer service and sell effectively.
• Must be at least 16 years old.
• Strong collaboration and communication skills.
• Ability to navigate the store and handle 50-pound boxes.

Responsibilities

• Provide an amazing shopping experience.
• Ensure sales floor and assigned areas are visually appealing.
• Process sales transactions and drive add-on sales.
• Assist with merchandising changes.
• Communicate trends to management.
• Prevent theft and ensure store security.
• Maintain organization of the stock room.
• Work as part of a team.

Skills

Customer service

Sales skills

Collaboration

Communication

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in‑store experience.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register – you’ll use your fandom knowledge to process sales transactions and drive add‑on sales using additional benefits such as BOPIS and curbside pickup
• Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

Qualifications

• Previous experience working in a retail environment. If you love music and pop culture, you’re in the right place!
• Superpowers in providing customer service and selling
• You’ll have to be at least 16 years of age to join the fandom force
• Avenger‑like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds