Sales Associate

Boxlunch; Albertville (MN); On-site; USD 16,531 - 24,796; Full time

Job summary

BoxLunch is seeking a dedicated Sales Associate for our Minnesota mall location. If you love music and pop culture, you’ll thrive helping fans find merch and delivering a standout customer experience.

You’ll stock and replenish products, keep the store visually appealing, ring up sales, support planograms and store cleanliness, and work with the team to create an energetic in-store atmosphere.

Qualifications

• Retail experience preferred.
• Strong customer service skills and communication.
• Passion for music and pop culture is a plus.
• Ability to work as part of a team in a fast-paced retail environment.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return.
• Cover the sales floor zone and ensure visual standards.
• Process sales transactions and drive add-on sales via store options like BOPIS or curbside pickup.
• Communicate fashion & music trends to management and HQ partners.
• Support stock room and store tidiness; assist with planogram changes.
• Promote a collaborative team environment and follow Store Leader directions.

Skills

Retail experience

Customer service

Communication

Teamwork

Music & pop culture

Tools

POS system

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

Qualifications

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds