Sales Associate

Boxlunch; Mercedes (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Hot Topic in Mercedes, TX is seeking a Sales Associate who loves music and pop culture to help create the best in-store experience. You will share your fandom knowledge, stock and replenish products, and assist customers at the register with a smile.

Join a team that values customer service, product knowledge, and teamwork, while ensuring merchandise is visually appealing and transactions run smoothly.

Qualifications

• Previous experience in a retail environment.
• Must be at least 16 years old.
• Strong collaboration and communication skills.
• Able to merchandise and stock shelves.

Responsibilities

• Provide an amazing shopping experience to encourage return visits.
• Cover the sales floor and maintain visual standards.
• Process sales transactions at the register and promote add-ons.
• Share fashion and music trend information with management and HQ partners.
• Assist with stockroom organization and store tidiness.
• Support team goals and store leadership priorities.
• Other duties as assigned by Store Leader.

Skills

Customer service

Sales skills

Teamwork

Communication

Store operations

Tools

POS system

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

Responsibilities

• Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
• Cover the sales floor zone and ensure that assigned areas are up to visual standards
• Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
• Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
• While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
• Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
• Smells like Team Spirit – you love communicating and working as a team to get the job done
• Any other activities as assigned by your Store Leader

Qualifications

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Superpowers in providing customer service and selling
• You'll have to be at least 16 years of age to join the fandom force
• Avenger-like collaboration and communication skills
• The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds