Sales Associate

Carolina Herrera; San Diego (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Carolina Herrera is seeking a Sales Associate in San Diego to achieve sales goals and develop lasting client relationships through exceptional service.

The role requires 3–5 years of luxury retail experience, strong communication skills, and the ability to manage inventory and POS procedures while maintaining a polished store presentation.

Qualifications

• Minimum 3–5 years retail sales experience, preferably luxury market.
• Excellent communication, organizational, and interpersonal skills.
• Strong computer skills: MS Office, inventory software and database software.
• Ability to lift up to 25 lbs, frequent standing/walking.

Responsibilities

• Utilize elevated levels of sales and service to maximize performance.
• Demonstrate in-depth knowledge of merchandise.
• After closing a sale, manage shipping, alterations, and special requests.

Skills

Retail sales

Customer service

Communication

Organization

Tools

MS Office

Inventory software

Database software

Job description

It all began with a woman, with style so provokingly chic that the world took notice. Today, the Carolina Herrera Brand is a New York-based fashion powerhouse recognized for creating colorful collections synonymous with fabulous style and bold femininity. With the appointment of Wes Gordon as Creative Director in 2018, the House has reinforced its commitment to the codes established by the founder, while pushing the boundaries of American fashion forward in fearless and fabulous style. Carolina Herrera is a New York-based fashion house recognized for creating beautifully crafted collections synonymous with impeccable style and bold elegance. Our dedicated team is split across our New York Atelier and Corporate Offices, retail locations across the globe and our Barcelona based Fragrance and Make-up team

The Opportunity

The Sales Associate is responsible for achieving sales goals and developing lasting client relationships through providing the highest level of customer service, complying with company policies, procedures, and directives.

What you´ll get to do

• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends

Customer Service:

• Provide the highest level of customer service
• Build and maintain repeat clientele by utilizing clienteling tools
• Resolve all client problems and complaints quickly and effectively

Operations:

• Ensure facility maintenance, presentation and organization
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of Shipping/Receiving protocol, policies, and paperwork
• Participate in physical inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs, and meetings as directed by store management

We´d love to meet you if you have

• Minimum 3-5 years retail sales, preferably luxury market.
• Excellent communication, organizational, and interpersonal skills.
• Strong computer skills: MS Office, inventory software and database software.
• Ability to lift up to 25 lbs, frequent standing/walking

Carolina Herrera is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Carolina Herrera, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

A reasonable estimate of the current hourly rate is $20/hour-$25/hour USD.