Sales Associate

Pinnacle Hills Promenade; Rogers (AR); On-site; USD 25,000 - 33,000; Full time

Job summary

Pinnacle Hills Promenade in Rogers, AR is seeking a store associate to meet sales goals by using proven sales techniques and by sharing product knowledge with customers.

You will maintain knowledge of current promotions, support visual standards, participate in store sets, and deliver a seamless omni-channel MAPS experience, while handling checkout, rewards sign-ups, clienteling, and wardrobe recommendations.

Qualifications

• Meets company sales goals by utilizing sales techniques and communicating product knowledge.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
• This position may be found in multiple brands. Some duties may vary from brand to brand.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Customer Experience: Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
• Operational Excellence: Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
• Teamwork and Growth: Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• This position may be found in multiple brands. Some duties may vary from brand to brand.

Job description

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

Maintains knowledge of current sales and promotions; maintains pricing and visual standards.

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.

Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

Ensures prompt resolution of customer concerns.

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.

Signs up clients for reward program.

Builds and maintains a solid customer following through clienteling and wardrobing.

Knows current product fit and style assortment offerings in store and on line.

Maintains consistent client communication through utilization of customer book.

Operational Excellence

Supports replenishment activities that keep the store full and abundant.

Assists with locate fulfillment.

Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.

Assist with boutique cleanliness and organization

Teamwork and Growth

Promotes an inclusive, collaborative approach to problem solving.

Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.