Sales Associate

Soma; Rochester Hills (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma is seeking a Sales Associate for the Rochester Hills, MI store to deliver friendly, personalized service and maintain a welcoming shopping environment. You will help customers, learn our products, and participate in everyday store tasks with a positive, team-focused attitude.

Responsibilities include engaging customers, supporting merchandising and inventory, and promoting our loyalty programs. Part-time role with weekend/evening availability required.

Qualifications

• Customer-centered service reflecting hospitality culture.
• Ability to start conversations to assess customer needs.
• Familiarity with omnichannel sales using available tools.
• Knowledge of brand loyalty programs.
• Accountability to personal goals to drive store performance.
• Assist merchandising, inventory replenishment and store organization.
• Maintain brand-aligned visual merchandising.
• Teamwork and collaboration as part of a positive environment.

Responsibilities

• Deliver a customer-centered experience reflecting hospitality.
• Initiate conversations with customers to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about the benefits of brand loyalty programs.
• Support store leaders with merchandising and inventory replenishment.
• Maintain a visually inspiring store environment reflecting brand standards.
• Contribute to a positive work environment through teamwork.

Skills

Customer service

Hospitality

Communication

Teamwork

Sales oriented

Tools

POS system

Merchandising tools

Job description

About us

About us Inspired by our customers who appreciate fashion as much as function, Soma is an intimate apparel brand that embraces a passion for comfort and confidence by offering beautiful, innovative solutions. At Soma, every day is a chance to make women feel more empowered. Join the movement. Bring your talents and discover opportunities, support, and growth.

About the role

About the role As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge, and providing personalized service.

The impact you can have

• Deliver a customer-centered experience that reflects our culture of hospitality.


• Initiate authentic conversations with customers to understand their needs and provide personalized service.


• Create a seamless omnichannel experience by utilizing available tools.


• Educate customers about the benefits of brand loyalty programs.


• Contribute to overall store performance by staying accountable to personal goals.


• Assist store leaders with merchandising, inventory replenishment, and store organization.


• Maintain a visually inspiring store environment that reflects brand standards.


• Contribute to a positive work environment by embracing teamwork and collaboration.

You’ll bring to the role

• Passion for our brand, fashion, and empowering confidence.


• Flexible availability — including nights, weekends, and holidays.


• Team player mindset with a high level of ownership and initiative.


• Ability to quickly learn new processes and tools.


• Strong interpersonal and communications skills.

Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA. For all other states, must be at least 18 years old.

Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental, and vision insurance


• 401(k) plan


• Merchandise discounts plus eligibility for discounts at our sister brands


• Professional development and opportunities for advancement across our brands


• Community impact through our philanthropic partnerships


• Availability of these benefits is based on employment type, role, and certain eligibility requirements.

Location: Store 5501-The Village of Rochester Hills-Soma-Rochester Hills, MI 48309

Position Type: Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates.

Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law.

The Company is committed to providing reasonable accommodations for job applicants with disabilities.

If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail].

The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business.

The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

About KnitWell Group

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market.

Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.