Sales Associate

Lilly Pulitzer; Richmond (VA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Product discounts

Benefits package

Job summary

Lilly Pulitzer in Richmond, VA is seeking a Sales Associate to deliver an exceptional in-store experience, share the Resort Chic lifestyle, and build relationships with customers while aligning with brand positioning.

You will work flexible hours including nights and weekends, contribute to KPIs, maintain store appearance, and participate in a sunny, team-driven environment with strong product knowledge and energy.

Qualifications

• Genuine optimistic approach to customer service.
• Passion for the Lilly Pulitzer brand positioning.
• Ability to work store schedule including nights and weekends.

Responsibilities

• Understand the Lilly Pulitzer concept, customer, merchandise and heritage.
• Represent the Resort Chic lifestyle and build relationships with customers.
• Demonstrate Lilly Pulitzer selling culture and provide exceptional in-store experience.
• Maintain store appearance and contribute to a sunny, high-energy environment.
• Help grow sales to meet KPIs and share product knowledge with customers and peers.
• Maintain inventory integrity and assist with ideas to improve the business.

Skills

Customer service

Brand passion

Job description

Job Type: Regular Brand Strategy

Our Brand mission

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.

Our Brand vision statement

“Create Your Sunshine, A Resort State of Mind”.

Our Brand Equities

Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

The Sales Associate has the responsibility of assisting with the daily sales of the Lilly Pulitzer retail store. The Sales Associate should provide an exceptional customer experience and embrace the brand positioning, uphold the Company Core Values and Core Leadership Qualities. The following specific responsibilities supplement the overall duties:

• Understand the overall concept of Lilly Pulitzer, including the lifestyle, the customer, the merchandise and the heritage.
• Represent the Lilly’s Resort Chic lifestyle
• Build and cultivate effective relationships with the customer
• Demonstrate the Lilly Pulitzer Selling Culture
• Create an exceptional in store experience consistent with company culture
• Commit to deliver an optimistic, high energy, team oriented and sunny store atmosphere
• Build high quality of sales to support KPI’s
• Exhibit and share strong product knowledge with the customer and peers
• Maintain high standards of the store appearance
• Provide ideas to grow and improve the business
• Maintain the integrity of the inventory

Qualifications

• Genuine optimistic approach to customer service
• Passion for the Lilly Pulitzer brand positioning
• Ability to work store schedule as needed including nights and weekends

Miscellaneous

This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Pay Range

$15.75/hour - $18.75/hour Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws.

Benefits

In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Equal Opportunity Employer

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify.

Details in English and Spanish.

Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.

U.S. EEOC: Know Your Rights

Lilly Pulitzer’s mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. It all started more than 65 years ago with a simple shift dress in Palm Beach, Florida and one incredible woman with the courage to find her joy and create her future. Today, Lilly Pulitzer provides a collection of authentic American Resort Wear inspired by our Palm Beach roots. Lilly Pulitzer can be found online and in over 60 company-operated retail stores, 70+ Signature Stores and major department stores nationwide.